Sushma Syangtan

• Prepared working papers, reports, and documentation.
• Analyzed and verified employee expense reports.
• Monitored administrative support to the accounting department.
• Provided exceptional customer service by assisting customers with inquiries, product recommendations, and resolving issues in a timely and friendly manner.
• processed payments for various school activities, events, and services, ensuring all financial transactions were recorded accurately.

● Provided exceptional customer service by assisting customers with inquiries and product recommendations.

● Addressed customers complaints and concerns, offering solutions to ensure customer satisfaction and retention.

● Processed customer transactions at the checkout, ensuringaccuracy and efficiency.

• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Assisted in upselling menu items to the customers.
• Delivered foods and drinks promptly and ensured customers satisfaction throughout their dining experience.

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Performed data entry with accuracy,entering financial information, transaction details, and customers records into the company's' database.
• Assisted in maintaining and organizing digital records, ensuring in timely retrieval of data for internal terms.
• Interacted with clients and customers to retrieve request information.

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Sorted and organized files, spreadsheets, and reports.
• Developed effective communication and problem-solving skills by replying to customers./
• Provided excellent customers service by maintaining professional communication and building positive relationships with customers.
• Contacted customers to inform them about their ATM and cheque statuses, ensuring they were aware of any updates.