Sushmita Futane
Melbourne,Australia
Summary
Enthusiastic and reliable hospitality professional with strong customer service skills and hands-on experience in food & beverage service, cash handling. Dedicated to delivering exceptional guest experiences in high-paced environments. Flexible, team-oriented, and passionate about creating memorable dining moments.
Overview
1
1
year of professional experience
Work History
Food and Beverage Attendant
Flemington Racecourse
Melbourne
05.2024 - 10.2024
- Served as a hospitable and fast-working bartender in one of the city's busiest events.
- Provided bar patrons with optimal customer service.
- Carried on friendly conversations with patrons and answered any questions or concerns to the best of my ability.
- Worked in a collaborative manner with other restaurant employees to ensure outstanding customer experiences.
- Kept bar areas stocked with glasses, ice, garnishes, mixers, beer kegs, bottles, cans throughout shift.
Food and Beverage Attendant
Royal Botanical Garden
Melbourne
11.2023 - 03.2024
- Managed customer orders and ensured timely service during peak hours.
- Assisted in setting up dining areas for special events and large parties.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Handled cash transactions and processed payments accurately at the register.
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
- Assisted other staff members in setting up banquet events according to customer requests.
Skills
- Bar Terminology
- Excellent Customer Service
- Motivated Attitude
- Food & Beverage Service
- Barista & Bartending Skills
- Cash Handling & POS Operation
- RSA & Food Safety Certified
- Fast-Paced Environment Adaptability
- 3 Plate Carry / 5 Plate Clear
- Team Collaboration
References
References available upon request.
Timeline
Food and Beverage Attendant
Flemington Racecourse
05.2024 - 10.2024
Food and Beverage Attendant
Royal Botanical Garden
11.2023 - 03.2024