Sushmita Thakuri
Sydney
Summary
Dynamic and results-oriented professional with experience at McDonald’s, excelling in customer service and inventory management. Proven ability to enhance service quality through effective communication and teamwork. Skilled in lesson planning and developmental assessment, fostering positive environments for children’s growth. Committed to continuous improvement and delivering exceptional results.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
Work History
Customer Service Representative
McDonald’s
Sydney
01.2025 - Current
- Assisted customers with inquiries and product information.
- Resolved customer complaints through effective communication.
- Processed orders and managed inventory updates.
- Collaborated with team members to enhance service quality.
- Provided feedback on customer service processes for improvements.
- Handled cash transactions accurately at the point of sale.
- Maintained a clean and organized work environment for efficiency.
Childcare Trainee
Kids Central Early learning Center
05.2025 - 06.2025
- Assisted in creating engaging lesson plans for diverse age groups.
- Supervised children's activities to ensure safety and well-being.
- Supported educators in implementing developmental assessments for children.
- Collaborated with team members to plan special events and programs.
- Assisted in the planning and implementation of age-appropriate activities for children aged 3 to 5 years old.
Childcare Trainee
Being Early Learning Education center
Sydney
12.2024 - 01.2025
- Assisted in creating engaging lesson plans for diverse age groups.
- Supervised children's activities to ensure safety and well-being.
- Supported educators in implementing developmental assessments for children.
- Fostered a positive learning environment through active participation in playtime.
- Attended training sessions to enhance knowledge of early childhood education practices.
Education
Graduate Diploma in Childcare - Childcare
Excelsia College
Sydney 07.2024 - 07.2025
Bachelor in Information System - IT Network Security
King’s Own Institution
Sydney 06.2020 - 06.2025
Skills
- Customer service
- Inventory management
- Lesson planning
- Developmental assessment
- Team collaboration
- Communication skills
- Positive and professional
Timeline
Childcare Trainee
Kids Central Early learning Center
05.2025 - 06.2025
Customer Service Representative
McDonald’s
01.2025 - Current
Childcare Trainee
Being Early Learning Education center
12.2024 - 01.2025
Graduate Diploma in Childcare - Childcare
Excelsia College
07.2024 - 07.2025
Bachelor in Information System - IT Network Security
King’s Own Institution
06.2020 - 06.2025
Similar Profiles
Jerrika ChapmanJerrika Chapman
Crew Member at McDonald’sCrew Member at McDonald’s
Rebecca HoggRebecca Hogg
Shift Manager at McDonald’sShift Manager at McDonald’s
Wail HaidarahWail Haidarah
Assisstant Manager at Mcdonald’sAssisstant Manager at Mcdonald’s
Pujari UthpalaPujari Uthpala
Lead Consultant at Capgemini, AustraliaLead Consultant at Capgemini, Australia
Isabella FogartyIsabella Fogarty
Football Referee at Canterbury District Football AssociationFootball Referee at Canterbury District Football Association