Sushovit Thapa
Mernda,VIC
Summary
Driven professional with a proven track record in transportation and customer service, exemplified during tenure at Kinetic. Skilled in safety-focused driving and exceptional passenger assistance, I've enhanced client satisfaction and operational efficiency. Demonstrated ability to maintain high standards in diverse roles, from bus driving to housekeeping supervision, showcasing adaptability and a commitment to excellence.
Overview
9
9
years of professional experience
Work History
Bus Driver
Kinetic
06.2023 - Current
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus with company safety and local traffic standards and regulations.
- Communicating with passengers, providing good customer service.
Support Worker
Dependable Care
08.2022 - 06.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Chef
Supermaxi
10.2017 - 07.2022
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
Housekeeping Supervisor
Unil Group
10.2015 - 07.2017
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
- Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
Education
Diploma - Hospitality
Altec College
Melbourne, VIC11.2020
Certificate IV - Cookery
Altec College
Melbourne, VIC03.2020
Certificate III - Cookery
Altec College
Melbourne, VIC09.2019
Skills
- Clean Driving Record
- Safety-focused
- Weather condition driving
- Pre-Trip Inspections
- Traffic laws knowledge
- Disability Awareness
- Passenger Safety
- Local route knowledge
Timeline
Bus Driver
Kinetic
06.2023 - Current
Support Worker
Dependable Care
08.2022 - 06.2023
Chef
Supermaxi
10.2017 - 07.2022
Housekeeping Supervisor
Unil Group
10.2015 - 07.2017
Diploma - Hospitality
Altec College
Certificate IV - Cookery
Altec College
Certificate III - Cookery
Altec College