Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Sushrut Adhikari

Evanston Gardens,SA

Summary

Resourceful and driven professional, currently advancing technical and operational skills through a Bachelor of IT at IIBIT, Federation University, expected to graduate in 2026. With a diverse background spanning customer service, IT support, and logistics, this candidate brings a blend of strong interpersonal skills and technical expertise. Armed with a High School Diploma in Computer Science and a robust skill set in customer relationship building, prepared to make a significant contribution in a dynamic workplace.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Yankee's Burger Bar
03.2023 - 03.2024
  • Handled approximately 40 customer inquiries and suggestions per day courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Updated account information to maintain customer records.
  • Established welcoming atmosphere by greeting each guest warmly.

Junior IT Technician

Gravity IT Solutions
01.2019 - 02.2023
  • Maintained office PCs, networks and mobile devices.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Monitored systems in operation and quickly troubleshot errors
  • Established, repaired and optimized networks by installing wiring, cabling and devices.

Delivery Person

Foodmandu
09.2019 - 02.2023
  • Improved customer satisfaction by providing timely and accurate deliveries.
  • Provided exceptional customer service during drop-offs, fostering loyalty among clients.
  • Maintained high level of accuracy in record keeping, including delivery logs, receipts, and signatures.
  • Increased efficiency by planning optimal delivery routes of up to 15 deliveries per day and adjusting to traffic conditions as needed.

Education

Bachelor of IT -

IIBIT, Federation University
Adelaide, SA
02.2026

High School Diploma - Computer Science

Bishnu Memorial Secondary School
Nepal
09.2021

Skills

  • Computer Proficiency
  • Excellent Interpersonal Skills
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Teamwork and Collaboration

Reference

Sambandha Pradhan

  • Sales Specialist - Apple, Rundle Mall
  • Contact: 0468528269


Shraddha Dhungel

  • Infrastructure Engineer - Mount Barker District Council
  • Email: sdhungel@mountbarker.sa.gov.au

Timeline

Customer Service Representative

Yankee's Burger Bar
03.2023 - 03.2024

Delivery Person

Foodmandu
09.2019 - 02.2023

Junior IT Technician

Gravity IT Solutions
01.2019 - 02.2023

Bachelor of IT -

IIBIT, Federation University

High School Diploma - Computer Science

Bishnu Memorial Secondary School

Similar Profiles

CREATE PROFILE
Sushrut Adhikari