Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susie Belt

Chelsea,VIC

Summary

Adept at enhancing operational efficiency and client satisfaction, I leveraged MS Office and problem-solving skills at The Impetus Team to streamline office operations and maintain confidentiality. My background spans diverse roles, from support worker to office manager, demonstrating a proven track record in time management and customer service, with a focus on achieving significant results.

Overview

35
35
years of professional experience

Work History

Support Worker

Mable
01.2024 - Current
  • Assisting clients with daily living and administrative tasks to maintain independence and enhance their quality of life.
  • Transporting clients to appointments, shopping venues and entertainment events.

Office Manager/Executive Assistant

The Impetus Team
02.2006 - 11.2023
  • Handled sensitive information with discretion, maintaining confidentiality of client and company information.
  • Organised all travel and accommodation for Executive Coaching team.
  • Responded to all website, email and phone enquiries.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions.
  • Conducted regular inventory assessments of office supplies and equipment.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organisational strategies.

Consultant

Zac's Wraps
02.2003 - 02.2004
  • Business administration including payroll, cash register reconciliation and supply ordering.
  • Ensured compliance with food safety regulations by implementing strict sanitation protocols and employee training initiatives.
  • Negotiated contracts with suppliers to secure competitive prices for products.

Contracts Administrator - Parks & Recreation

City of Glen Eira
03.2001 - 09.2002
  • Conducted regular maintenance and quality assurance checks at Council facilities including pools, parks and sporting grounds.
  • Facilitated regular meetings with stakeholders to review project progress and address any contractual concerns.
  • Monitored contract budgets and expenditures, ensuring financial accountability throughout the project lifecycle.

Office Manager

Majic Property Services Pty Ltd
12.1997 - 03.2001
  • Set up and maintenance of Quality Assurance through The Australian Standards Association.
  • Provided exceptional customer service when addressing client inquiries.
  • Conducted interviews for all cleaning and administrative personnel.
  • Set up and maintained workplace agreements and personnel files for all cleaning and administrative personnel.
  • Rostered 110-120 cleaners and property managers over 80-90 sites.
  • Managed the workflow of telephone sales and administrative staff.

Sales Administrator/Property Management

Hodges Real Estate and L J Hooker
06.1996 - 12.1997
  • Maintained efficient office operations by handling administrative functions.
  • Provided relief Reception duties, cash handling, customer enquiries.
  • Maintained efficient filing systems and database management.
  • Cultivated and maintained professional relationships with vendors, purchasers and real estate agents.
  • Coordinated appointments to show marketed properties, conducting rental inspections as required.

Office Administrator/Executive Assistant

CRC, Lyncroft Consulting, Ward Howell Intnl
04.1991 - 06.1994

Sales Administration Manager/Personal Assistant

Moore Business Systems
04.1989 - 04.1991

Education

Agent's Representative Certificate -

Holmesglen Institute

Associate Diploma in Private Secretarial Practice -

Swinburne Institute of Technology

Skills

  • MS Office
  • QuickBooks
  • MYOB
  • Rostering
  • Time Management
  • Event Planning
  • Customer Service
  • Communication
  • Problem Solving

Timeline

Support Worker

Mable
01.2024 - Current

Office Manager/Executive Assistant

The Impetus Team
02.2006 - 11.2023

Consultant

Zac's Wraps
02.2003 - 02.2004

Contracts Administrator - Parks & Recreation

City of Glen Eira
03.2001 - 09.2002

Office Manager

Majic Property Services Pty Ltd
12.1997 - 03.2001

Sales Administrator/Property Management

Hodges Real Estate and L J Hooker
06.1996 - 12.1997

Office Administrator/Executive Assistant

CRC, Lyncroft Consulting, Ward Howell Intnl
04.1991 - 06.1994

Sales Administration Manager/Personal Assistant

Moore Business Systems
04.1989 - 04.1991

Agent's Representative Certificate -

Holmesglen Institute

Associate Diploma in Private Secretarial Practice -

Swinburne Institute of Technology

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Susie Belt