Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Training
Affiliations
Languages
References
Timeline
Generic

Susma Lohar

Hurstville

Summary

I am an experienced and compassionate caseworker with a strong background in community service , risk management, and stakeholder collaboration. I have a proven track record of managing diverse caseloads, conducting comprehensive risk assessments, and offering empathetic support to children and young people. I am passionate about making a positive impact in the community and am eager to join a forward-thinking organization where I can apply my skills and continue to grow professionally. I value enthusiasm, professionalism, and the opportunity to contribute meaningfully to the team and the people we serve.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Community Worker

Community connect Hub

Disability Support Worker

Right At Home Care

Customer service

Woolworths Metro Randwick
Randwick, NSW
08.2023 - Current

Disability Support worker

Unidex health care
08.2024 - 02.2025

Placement Student

Star Community Care
Blacktown, NSW
03.2024 - 05.2024

Customer Service at Harris Farm

Harris Farm Markets
Lidcombe, NSW
09.2022 - 02.2023

Education

Bachelor - Community services

Acknowledge Education
01.2025

Skills

  • Client Advocacy
  • Assessment and Planning
  • NDIS plan support
  • Crisis Management
  • Community Engagement
  • Outreach and Advocacy
  • Resource Navigation
  • Cultural Competency
  • Volunteer Management
  • Plan management
  • Support coordination
  • Case notes writing
  • Program Development
  • Program and event planning
  • Ethical practice
  • Professional boundaries

Accomplishments

  • Successful Casework & Client Advocacy – Managed diverse caseloads, conducted risk assessments, and provided empathetic support to children, young people, and individuals with disabilities.
  • Extensive Field Experience – Completed over 720 hours of fieldwork placements at St Vincent Aged Care Heathcote and Star Community Care, community connect Hub, gaining hands-on experience in case management and community support.

Certification

  • Police certificate
  • First Aid and CPR Certificate
  • Certificate IV in Ageing support
  • WWCC (working with children check)
  • Completion of NDIS worker orientation Modules
  • 200 hours fieldwork placement completion check
  • NDIS Worker screening check
  • NSW valid license

Training

  • First Aid Training
  • CPR Training
  • Community program and event facilitation
  • Risk Assessment and Management Training
  • Consent management and ethical practice
  • Client assessment and support planning
  • Manual Handling
  • Case management training
  • 120 hrs work placement at St Vincent aged care Heathcote
  • 200 hrs placement at community connect Hub
  • 200 hrs placement at Blacktown, Star community care

Affiliations

  • St Vincent Aged Care Heathcote – Completed 120 hours of work placement.
  • Star Community Care – Completed 200 hours of work placement.
  • NDIS (National Disability Insurance Scheme) – Completed worker orientation modules and screening check.
  • Completed 200 hrs placement at community connect Hub
  • Acknowledge Education (Stott's College) – Bachelor of Community Services student (2022-2025).

Languages

English
Professional Working
Hindi
Full Professional
Nepali
Full Professional

References

Professional References:

Milly Rana {Email;Milly.rana@bupa.com.au

Contact no:0285083329

Saleena Gurung (RN/Care Manager

Conatct no:048400046

Email:Saleenagurung939@gmail.co

Sujit Rana {En at st vincent aged care heathcote

Contact no;0450221596

Email: Sujit.Rana@svha.org.au

Anisha siddiqui ( Registered social worker)

Contact: anisha@communityconnecthub.org.au

Timeline

Disability Support worker

Unidex health care
08.2024 - 02.2025

Placement Student

Star Community Care
03.2024 - 05.2024

Customer service

Woolworths Metro Randwick
08.2023 - Current

Customer Service at Harris Farm

Harris Farm Markets
09.2022 - 02.2023

Community Worker

Community connect Hub

Disability Support Worker

Right At Home Care

Bachelor - Community services

Acknowledge Education
Susma Lohar