Summary
Overview
Work History
Education
Skills
References
Timeline
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SUSMA RUMBA

Brisbane,QLD

Summary

Skilled, energetic and multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Driven to learn quickly, Enthusiastic student working towards advanced degree and quick learner with positive attitude ready to make immediate impact. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

2
2
years of professional experience

Work History

Intern

Support Worker

Mercy Community Residential Aged Care
131 Queens Road Nudgee, Brisbane, QLD
06.2021 - Current
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.

Customer Service Assistant

Cafe 63
Brisbane, QLD
01.2021 - 06.2021
  • Serve the customers and answered customer questions
  • Managed incoming calls each day with utmost professionalism and knowledgeable service.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.

Education

Bachelors of Agribusiness -

Leaders Institute
76 Park Road, Woolloongabba, Old, 4102
10.2022

Skills

  • Computer Skills
  • Leadership and problem solving
  • Verbal and Written Communication
  • Internal Fixation
  • Teamwork and Collaboration
  • Critical thinking decision making
  • Flexibility
  • Creativity and collaboration
  • Time management

References

Brian Nally- General Manager- 0419704164

Doma Sherpa- Registered Nurse -0416364124

Vivian Lobo -Marketing Director at Leaders Institute -0426274014


Timeline

Support Worker

Mercy Community Residential Aged Care
06.2021 - Current

Customer Service Assistant

Cafe 63
01.2021 - 06.2021

Intern

Bachelors of Agribusiness -

Leaders Institute

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SUSMA RUMBA