Susmita Basnet
Sydney,NSW
Summary
As a recent graduate with a degree in information technology, I am enthusiastic about launching my career in the IT industry. My educational background has equipped me with a strong foundation in programming languages such as Java and Python, as well as a solid understanding of data structures, algorithms, and software development methodologies. During my studies, I actively participated in various coding projects, including developing web applications and implementing algorithms for data analysis. These experiences have honed my problem-solving skills and enhanced my ability to work collaboratively in a team environment.
Overview
3
3
years of professional experience
Work History
Supervisor
Blu Watergrill
Sydney, NSW
06.2022 - Current
- Ensured that all liquor laws are observed while serving alcoholic beverages.
- Resolved customer complaints promptly and professionally.
- Performed cashiering duties as required during peak periods or in the absence of other staff members.
- Supervised daily opening and closing procedures including checking equipment operation, verifying cash drawer amounts.
- Recommended measures for increasing profits or reducing losses related to food preparation processes or staffing levels.
Manager
Buds and Beans
Sydney, NSW
03.2021 - 12.2023
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Monitored staff performance and addressed issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Conducted quality, timely performance feedback and performance appraisals.
Education
Bachelor of Information Technology
Australian Institute of Business And Management
Sydney, NSW04-2024
Skills
- Strategic Planning
- Data Analytics
- Project Management
- Employee Motivation
- Financial Management
- Process Monitoring and Improvement
Languages
English
Professional
Nepali
Professional
Hindi
Professional
References
References available upon request.
Timeline
Supervisor
Blu Watergrill
06.2022 - Current
Manager
Buds and Beans
03.2021 - 12.2023
Bachelor of Information Technology
Australian Institute of Business And Management
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