Susmita Bhandari
Airlie Beach
Summary
Detail-oriented hospitality professional transitioning from a background in customer service and direct care work. Proven ability to create welcoming environments and enhance guest experiences through strong attention to cleanliness and organization. Adept at multitasking and time management, with a commitment to fostering positive team dynamics while delivering exceptional service. Passionate about leveraging interpersonal skills to improve client well-being and satisfaction.
Overview
5
5
years of professional experience
Work History
Personal Care Assistant
Vasey RSL Care
12.2023 - 10.2024
- Provided care to residents, including those with dementia and high care needs
- Assisted with daily tasks such as dressing, bathing, and eating
- Maintained clear documentation of resident care
- Ensured a comfortable and safe living environment
Barista/All Rounder
Wot A Kebab
03.2023 - 06.2023
- Prepare and serve high-quality food and coffee to customers in a fast-paced environment
- Provide excellent customer service, ensuring a positive experience
- Maintain cleanliness and organization of the coffee station, deep fryer etc
Assistant Lab Technician
Nepalgunj Medical College
04.2020 - 06.2021
- Assisted in laboratory processes and maintained clean, organized workstations
- Ensured safety and hygiene, supporting team efficiency
Education
Certificate III - Individual Support
Melbourne City College
12.2023
First Aid
Melbourne City College
06-2022
Diploma in Medical Laboratory Technician - undefined
Nepalgunj Medical College
12.2019
Skills
- Coffee Making
- Time management & multitasking
- Effective communication
- Customer service excellence
- First Aid
References
Available upon request.
Availability
Full-time
Timeline
Personal Care Assistant
Vasey RSL Care
12.2023 - 10.2024
Barista/All Rounder
Wot A Kebab
03.2023 - 06.2023
Assistant Lab Technician
Nepalgunj Medical College
04.2020 - 06.2021
Diploma in Medical Laboratory Technician - undefined
Nepalgunj Medical College
Certificate III - Individual Support
Melbourne City College
First Aid
Melbourne City College
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