Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

SUSAN ARMSTRONG

Cowaramup ,West Australia

Summary

I have owned and operated my own Businesses. Articulate Manager driven to succeed. Strategic planning and client relationship management expert. Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with executive, and business audiences. I am Conscientious , Customer focused , Flexible ,Personable and willing to learn. Core Qualifications Results orientated Payrolls Operations Management Roster Client Focused Quick learner MOB RETAIL Advertising Quick Learner Weekly payroll Computer proficient File/records maintenance Reports generation and analysis Financial records and processing Training and development

Overview

2018
2018
years of professional experience

Work History

Store Manager

Merric Clothing Store
Whangarei , New Zealand
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Worked effectively in fast-paced environments.
  • Identified issues, analyzed information and provided solutions to problems.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Gained strong leadership skills by managing projects from start to finish.

Store Manager

Millers
Whangarei , New Zealand
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid attention to detail while completing assignments.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Proven ability to learn quickly and adapt to new situations.
  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.

Store Manager

Bendon Outlet
Auckland, Auckland
05.2017 - 02.2018
   Provided onsite training.
   Planned and executed all directives from Head Office   Reviewed and provided comments on the adequacy   of documents and took necessary steps to cure any deficiencies.    Managed all staff Rosters .    Improved sales meeting daily and monthly budgets
  ​​

Manager

Cowaramup, WA
03.2013 - 12.2014
  • Daily running of The post office and newsagent Provided Onsite training Monitored multiple databases Prepared correspondence , accounting and financial documents.

Owner Operator

Cowie Surf & Skate
Cowaramup, WA
05.2011 - 07.2014
  • Computed sales prices, total purchases and processed payments.
  • Described merchandise and explain operation of merchandise to customers.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Placed special orders and called other stores to find desired items.
  • Recommended merchandise based on customer needs.
  • Operated a cash register to process cash, check and credit card transactions.
  • Administered all point of sale opening and closing procedures.
  • Explained information about the quality, value and style of products to Influence customer buying decisions.
  • Replenished floor stock and processed shipments to ensure product availability for customers.Printed various labels and tags for all merchandise.

Owner Operator

South West Self Defence School
Cowaramup, WA
01.1997 - 07.2012
  • Developed interesting course plans to meet intellectual and social needs of students.
  • Established and enforced rules for behavior and procedures for maintaining order among a class of 35 students.
  • Established and enforced rules for behavior and procedures for maintaining order among a class of 18 students.
  • Established and Instructed women by holding special self defence classes .

Owner Operator

Samurai Cleaning Services
Cowaramup, WA
01.1990 - 06.2012
  • Provided onsite training.
  • Monitored staff Consulted with Clients.
  • Resolved all outstanding issues Managed day to day run of the Business.

Education

GED: Floristry Certificate III -

2016

High School Diploma -

Iona Presentation College

challenger bunbury, wa, australia -

Skills

  • accounting, cash register, closing, credit, Clients, databases, financial, office, policies, quality, sales, defence

Affiliations

Member of the WA Retailers Association Member of the Floral Society Member, Small Business Association (2008 - present)

Timeline

Store Manager

Bendon Outlet
05.2017 - 02.2018

Manager

03.2013 - 12.2014

Owner Operator

Cowie Surf & Skate
05.2011 - 07.2014

Owner Operator

South West Self Defence School
01.1997 - 07.2012

Owner Operator

Samurai Cleaning Services
01.1990 - 06.2012

GED: Floristry Certificate III -

High School Diploma -

Iona Presentation College

challenger bunbury, wa, australia -

Store Manager

Merric Clothing Store

Store Manager

Millers

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SUSAN ARMSTRONG