Suzie Lee
Melbourne,VIC
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist Administrator
Gano Excel
10.2023 - 11.2023
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
Food and Beverage Attendant
San Telmo Group
02.2022 - 01.2024
- Efficient section waiter, enhancing customer satisfaction by providing attentive service and anticipating guests'' needs.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Upsold menu items when appropriate, contributing to increased revenue generation without compromising guest satisfaction.
Education
J.D. -
University of Melbourne
Melbourne, VIC01.2026
Bachelor of Arts - Politics And International Studies
University of Melbourne
Melbourne, VIC08.2023
Skills
- Guest Services
- Customer service excellence
- Attention to detail
- Spreadsheet Tracking
- Telephone Systems
Languages
English
Native or Bilingual
Malay
Full Professional
Thai
Full Professional
Spanish
Professional Working
Certification
Responsible Service of Alcohol License (VIC)
Timeline
Receptionist Administrator
Gano Excel
10.2023 - 11.2023
Food and Beverage Attendant
San Telmo Group
02.2022 - 01.2024
J.D. -
University of Melbourne
Bachelor of Arts - Politics And International Studies
University of Melbourne
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