Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Suttiruk Kaewsringam

Carnegie,VIC

Summary

Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport. Creative Barista skillful in memorizing recipes, maintaining, and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

10
10
years of professional experience

Work History

Barista

Forth brother
Caulfield South, Victoria
11.2021 - Current
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Placed orders with suppliers for delivery of products required for daily operations.
  • Ground beans for espresso shots according to individual customer specifications.
  • Ordered and received supplies to restock beverage items.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Monitored inventory levels of supplies and restocked when necessary.

Guest Attendant

Royal Thai Orchid Lounge
Bangkok, Bangkok
10.2015 - 01.2017
  • Provided directions or information about local attractions when requested by guests.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
  • Directed guests to the appropriate areas of the facility and answered questions as needed.
  • Welcomed guests, provided answers to questions and anticipated guests' service needs.
  • Maintained daily logs of guest interactions and reported any issues or concerns to management.
  • Maintained updated knowledge through continuing education and advanced training.

Passenger Service Agent

BFS Handling for Jetstar Airways
Bangkok, Bangkok
06.2014 - 10.2016
  • Utilized PA system to announce departures and changes to landings.
  • Coordinated ground transportation services for arriving and departing passengers.
  • Ensured all safety protocols were followed during the check-in process.
  • Keyed passenger information into ticketing reservation system to process boarding passes.
  • Maintained accurate records of passenger manifests and checked luggage tags.
  • Built and maintained productive relationships with employees.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Prepared reports detailing daily activities including number of boarded passengers and revenue generated.

Education

Diploma - Screen And Media

Nova Institute of Technology
Melbourne, VIC
07-2020

Bachelor of Arts - French

Naresuan University
Phitsanulok, Thailand
03-2013

Diploma - Social Media And Marketing

MCIE
Melbourne, VIC
04-2019

Skills

  • POS Systems
  • Sales Expertise
  • Conflict Mediation
  • Positive and Professional
  • Performance Improvement
  • Team Leadership
  • Safe Food Handling Practices

Languages

Thai
Native/ Bilingual
french
Limited
English
Professional

Timeline

Barista

Forth brother
11.2021 - Current

Guest Attendant

Royal Thai Orchid Lounge
10.2015 - 01.2017

Passenger Service Agent

BFS Handling for Jetstar Airways
06.2014 - 10.2016

Diploma - Screen And Media

Nova Institute of Technology

Bachelor of Arts - French

Naresuan University

Diploma - Social Media And Marketing

MCIE
Suttiruk Kaewsringam