Suvakamana Ghimire
Ryde,NSW
Summary
Dynamic professional with experience leading teams and managing customer service operations in fast-paced retail environments. Proven track record of increasing employee engagement, driving sales growth, and ensuring superior service. Skilled in managing inventory, training, and developing staff, and building strategies to improve operational efficiency and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Front End supervisor
Woolworth boronia Park
11.2021 - Current
- Trained and mentored team members to achieve front-end operational goals
- Resolved customer inquiries and complaints in a timely and professional manner
- Kept checkout areas clean and organized by delegating tasks to team members
- Assisted in overseeing accurate and efficient operation of cash registers
- Coached and mentored team members to ensure proper performance and customer relations skills
- Developed and implemented customer service training for front-end staff
Education
Bachloer Of Information Technology - Information Technology
Australian Institute of Higher Education
Sydney, NSW05.2024
Skills
- Customer Service
- Problem-solving skills
- Cash Register Operation
- Workflow Management
- Staff Supervision
- Store Reset and Recovery
- Superior Work Ethic
- Demonstrated ability to provide a high standard of customer service to internal and external customers
- Demonstrated ability to maintain a high level of discretion and confidentiality and to ensure security of private and sensitive information
References
- Team leader Manager: (Upkar signh 0411512558)
Languages
English
Native or Bilingual
Hindi
Full Professional
Nepali
Native or Bilingual
Timeline
Front End supervisor
Woolworth boronia Park
11.2021 - Current
Bachloer Of Information Technology - Information Technology
Australian Institute of Higher Education
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