Summary
Overview
Work History
Education
Skills
Timeline
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Suvarna Agrawal

Sydney,NSW

Summary

Experienced Project Manager, looking to secure a position to utilize my current skills and knowledge. Experienced project coordinator with a solid understanding of technical and business-oriented project elements. Educational and practical experience developing workflow solutions to meet client requirement effectively while improving internal efficiency. Expert level proficiency with an in depth understanding of all aspects of project implementation. Excellent delegation and leadership skills, including the ability to augment project team when necessary to meet budgetary requirements and deliverables schedule. Having experience of managing Project Portfolio by overseeing key improvements to drive business growth and efficiency. Strategic professional experienced in managing complex projects from concept to completion. Skilled in scope definition, risk management, and cost control. Fluent in Agile and Waterfall project management principles.

Overview

12
12
years of professional experience

Work History

IT Development - Project Manager

Shipco Transport
05.2023 - 11.2023
  • Successfully managed projects with tight deadlines and limited resources.
  • Coordinated team members to ensure tasks were completed on time and within budget.
  • Collaborated with cross-functional teams across multiple departments to achieve goals.
  • Mentored team members on Agile principles and best practices to ensure successful implementations of Scrum methodology.
  • Assisted product owners in creating clear acceptance criteria so that developers can deliver expected results accurately and efficiently.
  • Played an active role in defining and implementing continuous integration and deployment strategies thereby reducing time taken for releasing new features and fixes.
  • Ensured compliance with Agile processes across all projects while ensuring delivery of high quality products within agreed timelines.
  • Facilitated collaboration between cross-functional teams including developers, QA engineers, UX designers, Business Analysis and other stakeholders.
  • Actively participated in sprint reviews and retrospectives helping the team identify improvements which could be made at both individual and process level.
  • Identified impediments that hinder the progress of the team and worked with relevant stakeholders to remove them quickly.
  • Collaborated with senior management to define objectives for each release cycle based on customer feedback.
  • Organized and maintained user stories, backlogs and task boards in JIRA for effective project tracking.
  • Supported the Product Owner in maintaining a healthy product backlog by refining user stories into smaller tasks during grooming sessions.
  • Conducted regular training sessions for team members focusing on scrum values and principles as well as best practices around agile methodologies.
  • Coordinated with product owners to prioritize work items according to business needs.
  • Interacted with customers regularly throughout the release cycle gaining valuable insights into their requirements and expectations from the product being developed.
  • Developed reports on sprint performance metrics such as velocity, burndown charts and defect rates for management review.
  • Demonstrated ability to lead and facilitate Agile ceremonies such as sprint planning, daily stand-up meetings, retrospectives, showcases and demos.
  • Resolved blockers quickly by identifying root cause and proposing viable solutions.
  • Led efforts to resolve conflicts among cross-functional teams while maintaining focus on achieving common goals.
  • Facilitated daily stand-up meetings to ensure team collaboration and progress tracking.
  • Performed risk assessments to identify potential impediments that could affect project success or timeline completion.
  • Conducted regular audits of system architecture and identified gaps in security protocols.
  • Worked closely with development teams to set realistic expectations about scope and timelines.
  • Maintained a transparent environment for communication between stakeholders, developers, and the Product Owner.
  • Provided guidance on how to use Agile tools like JIRA and Confluence for effective project management.
  • Coordinated with stakeholders, product owner and BA team to prepared mockups and wireframes for development team to easily build implementation approach.
  • Managed project execution to ensure adherence to budget, schedule, and scope.

Senior Project Manager

Stefanini Group
11.2021 - 02.2023
  • End to End Project Management for assigned client
  • Assisting with Product Owner/Stake Holders on the deliverables
  • Attending and documenting MOM for weekly scrum meetings
  • Timely delivery of the issues and monitoring and creating reports on project budget and resources
  • Work closely with the scrum team and product owner to complete the client requirement within the timeline and prepare the report on the sprint
  • Ensure timely delivery in order to avoid the penalty payouts, adherence to project cash flow schedule
  • Facilitated a Scrum team by accelerate the velocities by removing it’s blockers, impediments, dependencies and managing the risks
  • Establishing transparent and collaborative environment among Scrum team and other stakeholders and by managing all Scrum events
  • Records and manages project issues and escalation whenever necessary
  • Handle change request process
  • Coordinate with clients to understand the requirements and support
  • Product owner to create and prioritize the user stories in backlog and ensured the participation of business owners in required events
  • Encourage the team to skill up and increase the efficiency and ensure the gradually increase of velocity with desired quality
  • Prepared different types of reports for upper management and provide the regular progress update in client stand-up
  • Managed complete execution of EPIC, Feature, User stories, estimation, estimate, assignment, Status, Quarterly release (Scrum board) and creation of Dashboard, Query, Charts, Reports in Jira
  • Manages people processes, goal setting, feedback, career growth and engagement
  • Contribute to increase value to client in terms of revenue
  • Managing multiple project modules as a project lead
  • Support the accounts team to get timely SOW's signed, PO and invoices to be raised
  • Monitor track and report finances including forecast
  • Manage the EBIT/revenue with healthy negotiations with the client
  • Get more business from the client by building a good and positive rapport
  • Manage timesheet of the employees
  • Own all project reporting aspects including ratings, key performance indicators, status updates, adherence to dates and deliverables and most important quality
  • Senior Management review reporting
  • Have retention discussion with employees resigning and manage portfolio
  • Manage various project and handling contract and permanent positions
  • Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement
  • Implement new sourcing ideas and methods to create innovative sourcing strategies while working closely with the Recruitment Managers
  • Work on various ATS and provide analysis through the same to the delivery leaders and work on areas of improvement
  • Participated in strategic meetings to discuss upcoming initiatives and develop actionable plans for success.

Associate Manager

Wipro Technologies
08.2021 - 10.2021
  • Conducted regular performance reviews to track progress and provide feedback on job performance.
  • Managed a team of 10 associates, developing and implementing strategies to increase productivity and efficiency.
  • Analyzed data to identify areas for improvement in operations and customer service.
  • Resolved conflicts between employees using effective communication techniques and problem-solving methods.
  • Recruited qualified individuals to fill open positions, conducting interviews as needed.
  • Coordinated projects across multiple teams while meeting deadlines within budget constraints.

Team Leader - Project Management

Affinity Express
12.2019 - 08.2021
  • Identified areas of improvement in the workflow process and implemented solutions accordingly.
  • Successfully managed and completed projects on time, within budget and with excellent quality results.
  • Monitored performance metrics against goals set by senior management.
  • Developed reports on project status, cost estimates, resource allocation, timelines for senior management review.
  • Maintained a positive attitude towards difficult situations while striving for continuous improvement in customer satisfaction levels.
  • Developed processes to improve team productivity and collaboration while managing multiple projects simultaneously.
  • Conducted regular meetings with stakeholders to identify issues, evaluate risks and determine corrective actions.
  • Lead all aspects of projects, including capacity planning, resource allocation, project documentation, client engagement, and change management. Manage team end to end deliveries.
  • Facilitated problem solving sessions by providing direction and feedback when necessary.
  • Successfully managed projects with tight deadlines and limited resources.
  • Traveled to customer sites to keep projects on schedule while maintaining high quality.

Project Management Specialist

Mphasis Limited
06.2017 - 09.2019
  • Planning of resources (advance information from work-streams)
  • Track utilization of resources
  • Monitoring and controlling buffer / bench at BU level
  • Preparing and sharing resource movement reports (weekly)
  • Allocating the resources based on business requirement on time/in advance
  • Assignment extension based on contracts to avoid emergency releases
  • Monitoring and managing Purchase Order (PO) for projects in advance
  • Liaising with finance for validating the invoices and receipts of payments
  • Working closely with the PMO Manager and Stakeholders on preparing reports and analysis

Project Management Officer

Mphasis Limited
06.2013 - 05.2016
  • Work directly with the internal stakeholder to ensure effective project delivery
  • Work with the engagement manager on the improvement of project contribution margin
  • Documenting and following up on important actions and decisions from meetings
  • Accelerated progress by continually reviewing performance, budgets and project timelines
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders
  • Identified plans and resources required to meet project goals and objectives.
  • Ensured compliance with organizational policies and procedures during all phases of the project.
  • Created and maintained comprehensive project documentation, plans and reports.
  • Facilitated meetings among cross-functional teams to discuss solutions or resolve conflicts.

HR Business Partner

Genesis HR Services
09.2012 - 06.2013
  • Hiring for Entry, Mid Level Profile
  • Manage the recruitment and selection process
  • Managing the in house drives and coordinating with the stakeholders
  • Managed employee relations issues including grievances, disciplinary actions, and terminations.
  • Created policies that enabled efficient onboarding of new hires into the organization.
  • Monitored employee performance metrics across departments to facilitate consistent evaluation standards.

Senior HR Executive

Yellow Box HR Services
07.2011 - 09.2012
  • Hiring for Entry Level Profiles
  • Sourcing for all the top ITES Clients in Pune
  • Managing the in house drives and coordinating with the stakeholders
  • Performed background checks on new hires, exercising sound judgement in assessing qualifications.
  • Reviewed resumes and conducted initial phone screens with potential candidates, displaying strong communication skills.
  • Organized and facilitated interviews with hiring managers, exhibiting exemplary interpersonal abilities.
  • Developed innovative sourcing strategies to identify and hire qualified candidates, utilising social media platforms such as LinkedIn.
  • Created job postings to promote open positions in various media outlets, including technology, print and digital advertising.

Education

BBA - Business Management

Mahatma Gandhi University
Meghalaya
06.2014

Skills

  • Project Planning
  • Risk Management
  • Root Cause Analysis
  • Software Development Life Cycle
  • Client Communication
  • Software Project Management
  • Retrospectives
  • Jira
  • Scrum
  • Team Management
  • Resource Management
  • Kanban

Timeline

IT Development - Project Manager

Shipco Transport
05.2023 - 11.2023

Senior Project Manager

Stefanini Group
11.2021 - 02.2023

Associate Manager

Wipro Technologies
08.2021 - 10.2021

Team Leader - Project Management

Affinity Express
12.2019 - 08.2021

Project Management Specialist

Mphasis Limited
06.2017 - 09.2019

Project Management Officer

Mphasis Limited
06.2013 - 05.2016

HR Business Partner

Genesis HR Services
09.2012 - 06.2013

Senior HR Executive

Yellow Box HR Services
07.2011 - 09.2012

BBA - Business Management

Mahatma Gandhi University

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Suvarna Agrawal