Suviana
Raceview,QLD
Summary
Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers.
Overview
9
9
years of professional experience
Work History
Cafe Manager
Haileybury Rendal School Darwin
02.2022 - 12.2022
- Handled business administration functions such as payroll, cash register counting and supply ordering.
- Kept cafe in full compliance with health code standards and achieved consistent scores above [Number].
Store Assistant
Novo Shoes
01.2019 - 03.2022
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Remained calm and composed in tense situations involving angry or upset customers.
Front of House Supervisor
Hilton Hotel & Resorts
03.2019 - 03.2021
- Managed inventory through effectively ordering and stocking uniforms, linens, beverages and front of house supplies.
- Planned events from concept to completion by responding to event inquiries, establishing budgets and designing customized menus.
- Spearheaded daily social media presence to engage with customers and expand customer base.
Store Manager
Gaul Celular
01.2014 - 12.2017
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Sales Representative
Allianz Life Insurance
02.2014 - 05.2016
- Increased sales by offering advice on purchases and promoting additional products.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Education
No Degree - Google Digital Marketing & E-Commerce
Google Digital Marketing & E-Commerce
Coursera.comCertificate III - Commercial Cookery
Charles Darwin University
Darwin, NT10.2022
Bachelor of Arts - Chinese Literature
University of Drama Persuade
Jakarta Indonesia09.2014
Skills
- Staff Management
- Billing and Payment Processing
- Public Relations
- Event Preparation
- Cost Control
- Cafe Operations Management
- Brand Loyalty
- Customer Experience Management
- Hiring and Training
- Suggestive Selling
- Business Growth Initiatives
- Budget Controls
- Waste Management and Reduction
- Sales Promotion
- Business Leadership
- Performance Monitoring and Evaluation
- Scheduling
- Marketing
Timeline
Cafe Manager
Haileybury Rendal School Darwin
02.2022 - 12.2022
Front of House Supervisor
Hilton Hotel & Resorts
03.2019 - 03.2021
Store Assistant
Novo Shoes
01.2019 - 03.2022
Sales Representative
Allianz Life Insurance
02.2014 - 05.2016
Store Manager
Gaul Celular
01.2014 - 12.2017
No Degree - Google Digital Marketing & E-Commerce
Google Digital Marketing & E-Commerce
Certificate III - Commercial Cookery
Charles Darwin University
Bachelor of Arts - Chinese Literature
University of Drama Persuade
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