Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SU WAN HAN

Berwick,VIC

Summary

To secure a challenging Disability worker position in a reputable organization to expand my learnings, knowledge, and skills. Secure a responsible career opportunity to fully utilize my skills, while making a significant contribution to the success of support worker in Your place. My greatest strength is my positive attitude, even during the most hardest of times and always try to get problem-solving as soon as possible. Also my ability to learn things quickly, have a good experience of customer service skills and management skills; a hardworking, team player with effective communication skills, excellent time management. Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized personal care.

Overview

12
12
years of professional experience

Work History

DISABILITY SUPPORT WORKER

ST JAMES TERRACE
12.2020 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting clients.
  • Kept detailed daily logs with care actions, clients behaviours, and incidents.

CATERING SUPPORT MANAGER

HEALTHSCOPE KNOX PRIVATE HOSPITAL
11.2020 - Current
  • Coached employees through day-to-day work and complex problems.
  • Analyzed customer service data to identify trends, identify solutions and improve customer experience.
  • Collaborated with other teams to identify and resolve customer issues quickly and professionally.
  • Prepared employee schedules for maximum coverage during key hours.

CONTROL MANAGER

SEOULKITCHEN, KOREAN BBQ
01.2018 - 03.2020
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Evaluated quality problems and performed assessments to identify and resolve issues.
  • Improved quality processes for increased efficiency and effectivenes.

HALL MANAGER AND COOK

ORIENTAL SPOON, KOREAN FOOD
02.2016 - 12.2018

OWNER

VERY STREET COFFEE AND FOOD
05.2014 - 01.2016
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.

MANAGER & BARISTA

JAMAICA BLUE COFFEE
11.2011 - 03.2014

Education

CERTIFICATE III IN HEALTH SERVICE -

ALL HEALTH TRAINING
Blackburn, VIC
10.2020

Certificate IV DISABILITY -

ALL HEALTH TRAINING
Blackburn, VIC
12.2020

MAJOR - ENGLISH

SUNGONHOE UNI
08.2004

MARKETING MANAGEMENT

STERLING COLLEGE

Skills

  • Desktop and Laptop Computers
  • Appointment Organization
  • Safety Management
  • Supporting Daily Living Needs
  • Lifestyle Support

Languages

Korean
Native or Bilingual

Timeline

DISABILITY SUPPORT WORKER

ST JAMES TERRACE
12.2020 - Current

CATERING SUPPORT MANAGER

HEALTHSCOPE KNOX PRIVATE HOSPITAL
11.2020 - Current

CONTROL MANAGER

SEOULKITCHEN, KOREAN BBQ
01.2018 - 03.2020

HALL MANAGER AND COOK

ORIENTAL SPOON, KOREAN FOOD
02.2016 - 12.2018

OWNER

VERY STREET COFFEE AND FOOD
05.2014 - 01.2016

MANAGER & BARISTA

JAMAICA BLUE COFFEE
11.2011 - 03.2014

CERTIFICATE III IN HEALTH SERVICE -

ALL HEALTH TRAINING

Certificate IV DISABILITY -

ALL HEALTH TRAINING

MAJOR - ENGLISH

SUNGONHOE UNI

MARKETING MANAGEMENT

STERLING COLLEGE
SU WAN HAN