Suxian Mai
Canberra,ACT
Summary
I am an enthusiastic and proactive job seeker, eager to take on a Christmas casual role this holiday season. I have strong communication skills and customer service experience, and I work well in fast-paced environments. I’m a team player who quickly adapts to new tasks and settings. I’m committed to providing great service to customers and ensuring they have a pleasant experience. My flexibility, responsibility, and attention to detail make me a strong candidate for your team during the holiday period.
Overview
5
5
years of professional experience
Work History
Barista
Corner Drinks
Canberra, ACT
2023.07 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and friendly.
Forex Trader Intern
Golden Tank
Canberra, ACT
2024.08 - 2024.09
- Analyzed and monitored foreign exchange markets to identify profitable trading opportunities.
- Identified trends in the forex market through technical analysis techniques such as charting patterns and oscillators.
- Conducted fundamental analysis of economic indicators, political events, central bank policy decisions, and other factors that affect the currency markets.
Institutional Sales Intern
Research Institute of Soochow Securities
China, Shenzhen
2022.09 - 2022.12
- Generated daily reports on sales activity, market trends, and other relevant information for management review.
- Assisted the sales manager to provide customer service support to existing clients.
- Hosted 3 telephone roadshows, arranged 2 surveys, and organized 2 marketing activities.
Financial Advisor
Changjiang Securities Guangxi Branch
China, Guangxi
2020.03 - 2022.03
- Analyzed potential investments such as stocks, bonds, funds and derivatives products for clients.
- Assisted in the preparation of presentations for prospective clients outlining services offered by the firm.
- Communicated regularly with clients via phone, email, or video conferencing regarding their financial investments.
Education
Master of Financial Management - Financial Management
The Australian National University
Canberra, ACT2023-12
Skills
- Customer service
- Team Player
- POS System Operation
- Market Analysis
- Client Relations
- Sales follow-up
- Flexible Schedule
- Quick Learner
- Inventory Management
- Multitasking
Languages
English
Professional
Mandarin
Native/ Bilingual
Cantonese
Professional
Timeline
Forex Trader Intern
Golden Tank
2024.08 - 2024.09
Barista
Corner Drinks
2023.07 - Current
Institutional Sales Intern
Research Institute of Soochow Securities
2022.09 - 2022.12
Financial Advisor
Changjiang Securities Guangxi Branch
2020.03 - 2022.03
Master of Financial Management - Financial Management
The Australian National University