SUYASH KHAREL
Parramatta,NSW
Summary
Motivated IT student seeking an entry-level position in IT support, system administration, or technical assistance. Passionate about leveraging technical skills in troubleshooting, networking, and database management to contribute to a dynamic team. Eager to gain hands-on experience in a professional IT environment while continuously learning and developing new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Hacienda Sydney, Pullman Quay Grand Hotel
09.2022 - Current
Bartender
Intercontinental Sydney
06.2023 - 02.2024
IT Operations Assistant
Madan Bhandari Hospital & Trauma Centre
02.2020 - 06.2022
- Managed day-to-day department operations with effective workflow coordination.
- Assisted operations manager with planning of routine operations and special projects.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Optimized scheduling and resource allocation for significant efficiency gains in project execution.
- Reduced operational downtime, performing regular maintenance checks on essential office equipment.
- Supported financial operations by processing invoices and payments, maintaining accurate budget records.
- Collaborated with cross-functional teams to achieve project goals within specified timelines.
IT Helpdesk & Admin Support
Advance Multispeciality Hospital
06.2018 - 02.2020
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and Monitors.
- Streamlined ticket resolution process, significantly reducing response times by implementing new troubleshooting protocol.
Education
Bachelor of Information Technology - Information Technology
Victorian Institute of Technology
Sydney07-2026
Skills
- Desktop technical support
- Troubleshooting hardware & software issues
- Operating systems (Windows, Linux, macOS)
- Programming languages (Python, Java, C)
- Cloud computing (AWS, Azure, Google Cloud)
- Microsoft Office Suite (Excel, Word, PowerPoint)
- CRM & ticketing systems (eg, ServiceNow, Zendesk)
- Virtualization (VMware, VirtualBox)
- Firewall & antivirus management
- Database management (SQL, MySQL)
Certification
- COMPTIA A+ (Ongoing)
- AWS Cloud Practitioner ( Ongoing)
Timeline
Bartender
Intercontinental Sydney
06.2023 - 02.2024
Bartender
Hacienda Sydney, Pullman Quay Grand Hotel
09.2022 - Current
IT Operations Assistant
Madan Bhandari Hospital & Trauma Centre
02.2020 - 06.2022
IT Helpdesk & Admin Support
Advance Multispeciality Hospital
06.2018 - 02.2020
Bachelor of Information Technology - Information Technology
Victorian Institute of Technology
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