Suzanne Dalton
OAKBANK,SA
Summary
As a Senior Business Support Officer with strong background in overseeing administrative duties and I am extremely . resourceful when assessing situations to solve problems effectively.
Overview
19
19
years of professional experience
Work History
Senior Business Support Officer
South Australian Employment Tribunal
01.2022 - Current
- Scheduling and booking rooms for meetings and events internally and at external venues
- Preparing invitations and consolidating RSVP lists and seating plans for events
- Managing the selection and recruitment processes for the Tribunal
- Manage the provision of appropriate information and documentation regarding employment contracts and other personnel matters
- Organising and coordinating training and development across the Tribunal
- Coordinate travel requirements and organise attendance at various conferences, forums and seminars for SAET members and staff
- Procuring goods and services, coordinating installation and maintenance of office equipment, fittings and facilities by engaging with and directing suppliers
- Developing and maintaining a strong working relationship with staff, Management, Tribunal Members key AGD and whole-of-government contacts
- Maintain various Registers including, but not limited to, WHS, issue and risk management registers and coordinating actions emanating from those registers
- Proven high level of attention to detail in undertaking and tracking a broad range of concurrent tasks
- Ordering catering personally and through external providers
- Managing the actioning of electronic and hard copy correspondence in a timely manner
- Answering telephone calls on a daily basis
- Maintaining professionalism and confidentiality when dealing with sensitive issues.
Executive Assistant to the President & Registrar
South Australian Employment Tribunal
01.2018 - 01.2022
- Organising the efficient utilisation of the President’s time through: coordinating and assessing diary appointments, providing advice direct to the President in relation to appointments and events, prioritising invitations and correspondence received, using judgement related to current and emerging issues and political and organisational risk, responding on behalf of the President and/or Registrar to invitations (and correspondence as required), including referral of issues to other relevant Members and negotiation with initiators of the correspondence/invitation, maintaining highly accurate contact lists of key stakeholders for quick reference, managing telephone calls, including screening and prioritising for relevancy and ensuring urgent matters are brought to the attention of the President and/or Registrar, and directing other enquiries to relevant departmental personnel, as appropriate, maintaining extensive confidential knowledge of the President’s business to meet the administrative support expectations, alerting the President and/or Registrar to any emerging issues, coordinating regular meetings with stakeholders, providing a professional interface between the President and stakeholders, liaising with the Registrar to assist with identifying, monitoring, prioritising and attending to urgent correspondence and enquiries on behalf of the President, provide administrative support to the President and Registrar, drafting general correspondence on behalf of the President and Registrar, maintaining professionalism and confidentiality when dealing with sensitive issues.
Senior Associate
South Australian Employment Tribunal (Old IRCC & WCT)
08.2015 - 01.2018
- Ensuring Judicial Support and Legal Support Officers are able to carry out all responsibilities by providing support, standardised procedures and facilitating communication
- Assisting Judicial Support and Legal Support Officers in development by managing and evaluating employee performance
- Working with other Team Leaders to ensure there is consistency and cohesiveness across the Tribunal
- Management of all Members Chambers by overseeing workloads, staffing and other requests that support the Judicial Support and Legal Support Officers
- Maintaining professionalism and confidentiality when dealing with sensitive issues.
Associate to President Judge Peter Hannon
Industrial Relations Court and Commission and Workers Compensation Tribunal
10.2005 - 08.2015
- Maintaining President Judge Hannon’s diary, organising appointments and hearings in his diary, and providing specialised administrative and project support services to him relating to a diverse range of Industrial Relations and Workers Compensation matters
- Creating correspondence to the Minister
- Booking flights and accommodation for the President when required
- Typing and editing Trial Judgments.
Education
Skills
- Scheduling and booking
- Preparing invitations
- Managing selection and recruitment processes
- Organising and coordinating training and development
- Coordinating travel requirements
- Procuring goods and services
- Maintaining various registers
- Attention to detail
- Ordering catering
- Managing correspondence
- Maintaining professionalism and confidentiality
- Organising efficient utilisation of time
- Creating invitations and correspondence
- Responding to invitations and correspondence
- Maintaining contact lists
- Managing telephone calls
- Maintaining confidential knowledge
- Alerting to emerging issues
- Coordinating meetings
- Providing interface between stakeholders
- Liaising with Registrar
- Providing administrative support
- Drafting general correspondence
- Ensuring support officers can carry out responsibilities
- Assisting support officers in development
- Working with other Team Leaders
- Management of Members Chambers
- Maintaining President Judge's diary
- Providing specialised administrative and project support
- Creating correspondence
- Booking flights and accommodation
- Typing and editing Trial Judgments
- Providing high-level project support
- Project team member
- Embracing strengths of team
- Disability awareness and inclusion
- Aboriginal cultural awareness
- Information classification
- Security awareness training
Traininganddevelopment
- Embracing the Strengths of our Team
- Disability Awareness and Inclusion
- Aboriginal Cultural Awareness
- Information Classification
- Security Awareness Training
- Records Management Awareness
- Oranges workshop
References
- Damon Toivonen, Manager, Business Services & Projects, 8429 9423, Damon.Toivonen@sa.gov.au
- Wendy Wakefield, Registrar of the South Australian Employment Tribunal, 8429 9429, Wendy.Wakefield2@sa.gov.au
Hobbies and Interests
- Family
- Reading
- Movies
- Cooking/Dining Out
Timeline
Senior Business Support Officer
South Australian Employment Tribunal
01.2022 - Current
Executive Assistant to the President & Registrar
South Australian Employment Tribunal
01.2018 - 01.2022
Senior Associate
South Australian Employment Tribunal (Old IRCC & WCT)
08.2015 - 01.2018
Associate to President Judge Peter Hannon
Industrial Relations Court and Commission and Workers Compensation Tribunal
10.2005 - 08.2015
Similar Profiles
Julya Van Der SlootJulya Van Der Sloot
Administrative Assistant at Employment And Assistance Appeal Tribunal - BC GovAdministrative Assistant at Employment And Assistance Appeal Tribunal - BC Gov
Sandhya ShivanjiniSandhya Shivanjini
Administrative Assistant at Employment Relations TribunalAdministrative Assistant at Employment Relations Tribunal
Ellie JoyntEllie Joynt
Aged Care Worker at Australian Employment and Training ServicesAged Care Worker at Australian Employment and Training Services
Samuel ColeSamuel Cole
Tattooist at Self EmployedTattooist at Self Employed