Suzanne Duggan
Narrabeen,NSW
Summary
Result-driven and open-minded individual with a track record in working with growing companies and contributing to their growth journey. Pro-active, adaptable and possess excellent organizational skills and can execute tasks efficiently while also striving to improve processes. Motivated by the opportunity to work across different departments while managing multiple roles and responsibilities.
Overview
13
13
years of professional experience
Work History
Business Operations Manager
Ghost Locomotion Ptd Ltd
05.2019 - 05.2024
- Implemented process improvement to shape organizational culture and optimize procedures for higher efficiency.
- Managed R+D tax grants, increasing cash flow up to $1m per year.
- Developed and maintained relationships with external vendors and suppliers.
- Managed budgets effectively, consistently delivering projects on-time.
- Proactively involved in hiring and onboarding of new hires to fulfill business requirements.
- Collaborating with diverse teams globally, across many departments while managing multiple roles and responsibilities.
Business Operations Manager
Cog Systems
Sydney
03.2017 - 04.2019
- Assist Project Manager to plan multiple projects, develop projects schedules, and milestones with task dependences, often requiring frequent context switching.
- Identify, manage and mitigate risks and project roadblocks.
- Develop and manage budgets
- Tracking and reporting project progress and critical path to stakeholders.
- Scheduled and coordinated workshops and events.
Research Project Coordinator
DATA61
Sydney
04.2014 - 02.2017
- Coordinated cross-functional teams to achieve project goals, fostering collaborative research environment.
- Facilitated smooth project execution by coordinating meetings, agendas, and action items for followup.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Expert JIRA/Confluence user.
Project Coordinator
Open Kernel Labs
02.2011 - 02.2014
- Track and manage project plans and its associated deliverables working closely with Project Manager managing dependencies between project teams.
- Coordinate tracking and reporting of progress and performance of projects to key stakeholders.
- Identify, manage and mitigate risks and project roadblocks and communicate to all stakeholders.
- Coordinate team lead weekly meeting and daily stand-up meeting.
- Track of program financials, actuals to forecast and report as required.
- Became expert JIRA user.
Education
Certification PRINCE Practition Project Management -
AXELOS Global Best Practice
Sydney, NSW2017
Certification PRINCE Foundation Project Management -
AXELOS Global Best Practice
Sydney2016
Diploma Marketing, Advertising & Public Relations -
Dublin Business School
Ireland1997
Skills
- Organisational skills
- Problem Solving
- Communication
- Operations Optimization
- Business Administration
- Managing multiple projects
- Negotiation
Timeline
Business Operations Manager
Ghost Locomotion Ptd Ltd
05.2019 - 05.2024
Business Operations Manager
Cog Systems
03.2017 - 04.2019
Research Project Coordinator
DATA61
04.2014 - 02.2017
Project Coordinator
Open Kernel Labs
02.2011 - 02.2014
Certification PRINCE Practition Project Management -
AXELOS Global Best Practice
Certification PRINCE Foundation Project Management -
AXELOS Global Best Practice
Diploma Marketing, Advertising & Public Relations -
Dublin Business School