Suzanne Fairbrass
Kulikup,WA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
22
22
years of professional experience
Work History
School Administration Officer Level 2
Department Of Education
04.2002 - 12.2023
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Handled disciplinary referrals with calm, logical approach to student behavior.
- Managed and maintained school website, ensuring content was up-to-date and relevant for all stakeholders.
- Leveraged strong organizational skills to manage multiple tasks simultaneously while meeting strict deadlines in a fast-paced environment.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Assisted coworkers and staff members with special tasks on daily basis.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Oversaw inventory management processes to ensure adequate supplies were available when needed most.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed filing system, entered data and completed other clerical tasks.
- Managed budget planning and financial tracking for various school programs, optimizing resource allocation to maximize outcomes.
- Maintained accurate records of student attendance, academic achievements, disciplinary actions, and other relevant information necessary for reporting purposes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Gained extensive knowledge in data entry, analysis and reporting.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
Education
No Degree - Dental Assisting
Dental Assistants Association of Australia
Perth, WA01.1988
High School Diploma -
Bunbury Senior High School
Bunbury, WA10.1985
Skills
- Recordkeeping
- Schedule Maintenance
- Supply Inventory Control
- Mail Management
- Training and mentoring
- School Administration
- Payroll Administration
- Attendance monitoring
- Billing and coding
- Word Processing
- Multi-line phone proficiency
- Confidentiality and Data Protection
- Filing and data archiving
- Excel spreadsheets
- Office Management
- Electronic Records Management
Additional Information
I' m competent in both MYOB and Xero accounting programs both of which I do at the moment as a partner on a farm where I manage all the books and also the Treasurer of our local Golf Club.
Timeline
School Administration Officer Level 2
Department Of Education
04.2002 - 12.2023
No Degree - Dental Assisting
Dental Assistants Association of Australia
High School Diploma -
Bunbury Senior High School
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