Suzanne Girling
Hawthorn East,Victoria
Summary
- Inspire success
- Empower others
- Deliver
- Make a difference
Organized and dependable candidate successful at directing, managing and developing brands, teams and priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Senior Global Account Director
Tjarks & Tjarks UK
03.2022 - 08.2022
- Defined International client performance reporting & review processes
- Proposed productivity recommendations resulting from cost efficiency analysis, pulse survey and employee interviews
- Reshaped business mission and objectives, introducing cascading objectives, integrating succession planning and uplifting performance management, coaching & mentoring processes f
- Created job description matrix & performance objectives for Client Service, Creative, Production, QA and HR functions
- Oversaw global product development and partner relationships, enabling brand footprint expansion.
- Conducted in-depth market research to identify trends and potential business opportunities within target industries.
- Evaluated competitive landscape, adjusting expansion strategy to maintain leading position within market segment.
Global Head Packaging Solutions & Design
Philip Morris International, PMI
08.2017 - 12.2020
- Redefined & launched innovative packaging design ecosystem for wide variety of electronic devices, consumables and accessories
- Directed expansion of tailored design solutions to 67 markets across multiple sale channels, increasing consumer uptake from 7 to 20 million
- Global design lead, principal interface & collaborative intermediary between international design agencies, in-house designers and visual identity teams
- Established 5-year experience design strategy and pipelined design solutions for roll-out
- Established in-house smoking cessation packaging design team and directed expansion of design agency pool to better facilitate creative needs globally.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated creativity and resourcefulness through development of innovative solutions.
- Proved successful working within tight deadlines and fast-paced environment.
Global Director Product & Packaging Design
Philip Morris International, PMI
07.2006 - 07.2017
- Directed comprehensive strategies for rapid expansion of multi billion dollar International Brand Packaging Portfolio, delivering new brands and product line extensions to 140+ markets globally.
- Cultivated strong relationships with stakeholders at all levels to facilitate smooth execution of projects.
- Established in-house packaging design teams and directed highly successful cross-collaboration of creative and production agencies, operations, R&D and supplier partners to deliver unique brand & product designs.
- Enhanced global operations by streamlining communication channels and implementing efficient collaboration tools.
- Evaluated emerging technologies and market trends to identify new opportunities for business growth.
- Reported issues to higher management with great detail.
- Demonstrated leadership skills in managing projects from concept to completion.
- Worked effectively in fast-paced environments.
Education
Masters - Marketing
Monash University
Melbourne, VIC05.2000
Post-Graduate - Marketing
Monash University
Melbourne, VIC10.1998
Bachelor of Applied Science - Statistics, Operations Research, Computer Science
Monash University
Melbourne, VIC05.1990
Skills
- Excellent verbal and written communication
- Advanced MS Office, Sharepoint
- Strong attention to detail
- Analytical Thinking
- Supervision and leadership
- Decision-Making
- Problem Resolution
- Team Management
Patents
- WO2006061720A3 – Cartridge Dispensing System
- WO2006061719A1 – Side Opening Hinge with audible indication
Values
- Courageous
- Collaborative
- Considered
- Determined
- Resilient
Awards
- PMI EXCELLENCE AWARDS
- PMI PRESIDENTS AWARD
- INDUSTRY ACKNOWLEDGEMENTS
- 2022 PENTAWARDS BRONZE AWARD for IQOS Packaging Design & Sustainability impact
Timeline
Senior Global Account Director
Tjarks & Tjarks UK
03.2022 - 08.2022
Global Head Packaging Solutions & Design
Philip Morris International, PMI
08.2017 - 12.2020
Global Director Product & Packaging Design
Philip Morris International, PMI
07.2006 - 07.2017
Masters - Marketing
Monash University
Post-Graduate - Marketing
Monash University
Bachelor of Applied Science - Statistics, Operations Research, Computer Science
Monash University
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