Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Suzanne LeGall

Perth

Summary

With multiple years experience operating in and running a small business I have a proven track record of excellent customer service. From greeting clients at the door to ensuring they leave satisfied with good things to say. Working successfully with a range of colleagues and clients I consider myself easy to get along with and get the job done. Effective Communicator: Skilled in communicating with diverse groups of people developed through day to day interactions with clients and coworkers spanning multiple years. Team Player: Ability to thrive in a group environment, work easily with and encourage the development of others. Excellent Time Management: Dedicated to effective management of time by giving realistic estimates and striving to meet them, refined through managing a small business. Eager to Learn: Regards development of skills and knowledge highly with an eagerness to learn.

Overview

25
25
years of professional experience
1
1
Certification

Work History

ADMINISTRATIVE SERVICES OFFICR

BREAST SCREEN WA
06.2024 - Current

Reception Duties in Clinics

Administration Assistant

Surgical Services Osborne Park Hospital & SCGH
09.2023 - 06.2024

.

  • Executed record filing system to improve document organization and management.
  • Prepared weekly employee work schedules to meet operational needs.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Drafted agendas, recorded minutes and generated documents to facilitate meetings.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Appointing Clerk

Sir Charles Gairdner Hospital, NMHS
03.2023 - 09.2023
  • Appointing and Re scheduling Appointments for the Orthopaedic Department .
  • Appointing and Re scheduling Appointments for the ENT department.
  • Patient Liaison and Telephone duties answering patient appointment queries.
  • Use of the Webpass Hospital appointing system.
  • reception duties meet and greet patients.
  • Use of the Telstra texting service advising appointment details.

Administration Assistant

Child Adolescent Health Service Covid 19 Programme
08.2021 - 12.2022

Administration for the Government Covid Clinics.

Frontline Check in for customers for the Vaccination programme.

Country work assisting Nursing teams around WA .

Utilising the computer programme compiling reports.

RAT testing at PCH Hospital.

Use of Vaccinate WA web site.

Door to Door street Vaccinations

Street Dr @ Moore St Vaccination services to the Homeless.

Funeral Directors Assistant

Seasons Funerals
01.2021 - 07.2021
  • Navigated and accommodated differing religious and cultural considerations for post-mortem care, conducting culturally responsible ceremonies and preparation practices.
  • Assisted at Seasons Funeral Homes with the funeral service and catering.
  • Hearse Driving duties .
  • Prepared obituaries for newspapers and online publications after consultation with family members.
  • Mortuary assistant duties.
  • Assisted at Cemeteries for the running of the funeral service .

OWNER AND MANAGER

Travel Our World Travel Agents
03.1999 - 02.2020
  • Maintained and served a large base of clientele providing excellent customer service
  • Successfully managed a team of 6 staff in retail front line selling
  • Owned and operated a profitable small business over the span of multiple years
  • Mentored junior travel agents to reach their development goals.
  • Managed day-to-day business operations.
  • Usage of many reservations systems to book domestic and international flights.
  • Hotel and car hire reseveravtions worldwide.

Education

HelloWorld Managers Course -

Helloworld
Sydney
01.2005

ATTENDED MEDICAL ADMINISTRATION COURSE -

AMA Medical Reception
Perth, WA
07.2020

CERTIFICATE IN SMALL BUSINESS MANAGEMENT -

TAFE
Perth, WA
02.2001

Skills

  • Verifying Data Accuracy
  • Database and Client Management Systems
  • Multi-Line Telephone Systems
  • Resource Coordination and Allocation
  • Appointment Coordination
  • Ease with Computers and Technology
  • Strong Organizational Skills
  • Multitasking and Time Management
  • Office Administration Work

References

Mrs Jillian Saggers Manager Traveland - 0408097089


Ms Amanda Deurloo Owner Happy Tails Dog Day Care - 0401677104


Mrs Inge Young Manager CAHS Vaccination 19 programme - 0423101799

Certification

Current Working with Children certificate

National Police Clearance

Current Driving Licence

St John CPR and First Aid

Timeline

ADMINISTRATIVE SERVICES OFFICR

BREAST SCREEN WA
06.2024 - Current

Administration Assistant

Surgical Services Osborne Park Hospital & SCGH
09.2023 - 06.2024

Appointing Clerk

Sir Charles Gairdner Hospital, NMHS
03.2023 - 09.2023

Administration Assistant

Child Adolescent Health Service Covid 19 Programme
08.2021 - 12.2022

Funeral Directors Assistant

Seasons Funerals
01.2021 - 07.2021

OWNER AND MANAGER

Travel Our World Travel Agents
03.1999 - 02.2020

HelloWorld Managers Course -

Helloworld

ATTENDED MEDICAL ADMINISTRATION COURSE -

AMA Medical Reception

CERTIFICATE IN SMALL BUSINESS MANAGEMENT -

TAFE
Suzanne LeGall