Summary
Overview
Work History
Skills
Certification
Affiliations
Additional Information
Timeline
Generic

Suzanne Price

Security Guard
Ellenbrook WA,WA

Summary

Warm, approachable and capable customer service officer with extensive experience in retail and hospitality sectors. Eager to obtain a full time role in customer service. Efficient, ethical and compassionate, committed volunteer community worker.

Overview

20
20
years of professional experience
6
6
Certifications

Work History

Relief Manager /Sales Assistant

Liquor Land Coles
  • Multiple locations across Perth metropolitan area)

Liquor Sales Assistant

BWS
  • (multiple locations across Perth metropolitan area)

Aged Care Assistant

01.1980

Security Guard

Challenger Security
08.2021 - Current
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Checked and verified photo identification prior to granting facility access.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Interacted assertively but non-confrontationally with personnel and general public.
  • Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.

Approved Manager

Liqourland Coles
Morley WA, WA
01.2018 - 07.2020
  • Performing relief management roles throughout metropolitan areas, long term and short-term placements
  • Performing all store management roles, staffing, ordering, scheduling, security procedures invoicing and payments
  • Performing all customer service operations, serving customers in store, customer callbacks, providing product knowledge, stock control, packing online orders, ticketing stock and processing electronic and cash payments
  • Opening and closing stores and performing security procedures including checking incident reports and security cameras, liaising with police, area managers and staff members and retrieving camera footage
  • Performing all general daily operations including computer correspondence (emails), tills, safe, orders, stock control, ordering, unloading pallets
  • Working autonomously and alone at nights

Approved Manager

01.2013 - 01.2017
  • Performing relief management roles throughout metropolitan areas, long term and short-term placements
  • Performing all store management roles, staffing, ordering, scheduling, security procedures invoicing and payments
  • Performing all customer service operations, serving customers in store, customer callbacks, providing product knowledge, stock control, packing online orders, ticketing stock and processing electronic and cash payments
  • Opening and closing stores and performing security procedures including checking incident reports and security cameras, liaising with police, area managers and staff members and retrieving camera footage
  • Performing all general daily operations including computer correspondence (emails), tills, safe, orders, stock control, ordering, unloading pallets

Sales Assistant and Relief Manager

Liquorland, Cloverdale
Perth
01.2011 - 01.2012

Kitchen Hand

Riverbank Winery
Swan Valley, WA
01.2010 - 01.2012
  • Performing food preparation tasks, washing fruit and vegetables, deboning meat, chopping and cutting fresh produce
  • Producing all restaurant desserts
  • Assembling salads, desserts, fruit platters, cheese platters and entrées
  • Completing all kitchen hygiene tasks including washing dishes, scrubbing pots, pans and ovens, mopping floors, wiping down all surfaces
  • Plating meals and assisting chefs in cooking processes
  • Performing quality control processes, inspecting fresh produce for suitability
  • Completing work tasks efficiently and effectively in a highly stressful and busy kitchen environment
  • Using knowledge of foods and wine to advise customers on food and beverage choices
  • Adhering to all OHS policies and procedures in the kitchen and on the floor to ensure safety
  • Utilising cooking, baking and knife handling skills when assisting chefs as required
  • Prepping food for weddings and functions when needed

Relief Manager and Cook

Sodexo Remote Site Catering
Marvel Loch, Southern Cross, WA
01.2008 - 01.2010
  • Performing all food preparations for dining room and takeaway lunches, slicing meat, cutting, chopping and washing fresh produce
  • Baking all desserts and cakes and assembling cheese and fruit platters, salads and sandwiches
  • Maintaining high standards of hygiene across dining rooms, kitchens all rooms in the 50-person campsite
  • Assisting customers at the food counters, serving meals, setting for display
  • Interpreting rosters, delegating tasks to floor and kitchen staff, liaising between management and staff
  • Adhering to all OHS policies and procedures in the kitchen and on the floor to ensure safety at all times
  • Managing all operations in the accommodations of the mining village, taking bookings over the phone, allocating living quarters, arranging and distributing linen, answering any request or enquiries from clients
  • Managing kitchen in the accommodation village, taking bookings, delegating tasks, determining menus, creating rosters
  • Managing the office of the accommodation village, answering enquires, taking bookings, allocating rooms, cash handling and electronic payments, resolving conflicts
  • Cooking all restaurant and take away meals for up to 50 clients and staff members
  • Ordering and unloading of stock for campsite, food, toiletries, chemicals and linen for the campsite

Special Needs Education Assistant

Westonia Primary School
, WA
01.2004 - 01.2005

Skills

AND ATTRIBUTESundefined

Certification

Career Transition Assistance Course, North Metropolitan College of TAFE, (2021)

Affiliations

Community Support Advocate, Westonia, WA Support service for elderly, cooking meals, social care, transport for appointments, Christmas and Easter lunches Bushfire Fighter and Committee Member, Local Bushfire Brigade, Westonia, WA Attending to bush fires and car accidents on farms, private properties and roads Driving, operating, filling and refueling water trucks, operating 2 way radio Member /Community Support, Country Women’s Association, (CWA), Westonia, WA Fundraising activities, baking for fates, sports and community days, manning stalls and contributing to production of cookbook by testing and contributing recipes QUALIFICATIONS, LICENSES

Additional Information

  • HC driving License Heavy Machinery (WA)

Timeline

Security Guard

Challenger Security
08.2021 - Current

Approved Manager

Liqourland Coles
01.2018 - 07.2020

Approved Manager

01.2013 - 01.2017

Sales Assistant and Relief Manager

Liquorland, Cloverdale
01.2011 - 01.2012

Kitchen Hand

Riverbank Winery
01.2010 - 01.2012

Relief Manager and Cook

Sodexo Remote Site Catering
01.2008 - 01.2010

Special Needs Education Assistant

Westonia Primary School
01.2004 - 01.2005

Aged Care Assistant

01.1980

Relief Manager /Sales Assistant

Liquor Land Coles

Liquor Sales Assistant

BWS

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