Summary
Overview
Work History
Education
Skills
Timeline
Generic

Suzanne Sheldrick

Townsville,QLD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Extensive experience in mental health and supporting clients/customers, as well as first hand business management experience.

Overview

9
9
years of professional experience

Work History

Owner/Manager

Suze Jays Wardrobe
01.2017 - Current

Part-time Home-Based Online Business

Specialising in Plus Sized Fashion

Volunteer

Beaches Community Services
01.2022 - 12.2022
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.

Community Services Worker

North Townsville Community Hub
01.2021 - 01.2022
  • Client Intake
  • Case Management and Detailed Case Notes
  • Referrals to Community Agencies
  • Emergency Relief Assistance and Disability Support
  • Admin and Reception Duties
  • Client Events- Organising & Hosting
  • Daily Banking Procedures
  • Community Engagement through Events & Expos

Finance Trainee / Properties and Fleet

Cootharinga North Queensland
01.2019 - 01.2020
  • Verified financial journals for clarity and completion under supervisor direction.
  • Daily Banking, Reconciliation and Data Entry
  • Reception Duties and Administration Support
  • NDIS (National Disability Insurance Scheme)
  • Liaising with Employers and Clients
  • Proficient in Tech 1 and TCM Programmes
  • Managing Room and Patient Bookings
  • Assistance with Property Management and Fleet Bookings

Internship

Calvary Church
01.2015 - 01.2017
  • For Advertising
  • Promotion and Event Management
  • Data Entry & Reception Duties
  • Organisation and Distribution of Prize Packs
  • Assisting in Running of Outdoor Broadcasts
  • Liaising with Listeners, Sponsors, Suppliers and Public Relations, Data Entry
  • Gathering, Collating, Presenting and Distributing of Information to Various Departments within the Church
  • Assisted in Host Teams for Conferences and Other Events

Co-ordinator

Community Café, Salvation Army
01.2014
  • Established the Café
  • Set Up and Day to Day Operation of the Café
  • Staff Supervision and Training
  • Sourcing and Marketing Clothing, Food, Personal Hygiene and General Needs of Clients
  • Assessing Staff Skills and Providing Training as Necessary
  • Storage and Management of Donations

Drug and Alcohol Support Worker

Salvation Army Recovery Services
01.2013
  • Running Support Groups and Positive Lifestyle Programs
  • One on One Counselling and Support for Clients
  • Preparation of Reports and Maintaining Client Records
  • Assessment of Clients for Participation in Programs
  • Supporting Clients in Off-site Activities
  • Volunteer Work

Education

Salvation Army Positive Lifestyle Program

Salvation Army

Trauma Informed Practice

Phoenix Foundation
2022

Mental Health First Aid Certificate Mental Illness Fellowship of - undefined

North Queensland
2022

ESafety Women Training

ESafety Commission
2022

QDN Inclusive Digital Training

Queensland Disability Network
2022

Palliative Care Counselling

Palliative Care Australia
2022

Certificate Lll Business Administration

TAFE Queensland - Pimlico
Townsville, QLD
2021

SAES Training - Food And Emergency Support

Salvation Army
2021

Diploma of Community Services

Community Training Australia
2013

Skills

  • Customer Satisfaction
  • Recruitment
  • Team Collaboration
  • Personable and Approachable
  • Financial Oversight
  • Administrative Procedures
  • Attention to Detail

Timeline

Volunteer

Beaches Community Services
01.2022 - 12.2022

Community Services Worker

North Townsville Community Hub
01.2021 - 01.2022

Finance Trainee / Properties and Fleet

Cootharinga North Queensland
01.2019 - 01.2020

Owner/Manager

Suze Jays Wardrobe
01.2017 - Current

Internship

Calvary Church
01.2015 - 01.2017

Co-ordinator

Community Café, Salvation Army
01.2014

Drug and Alcohol Support Worker

Salvation Army Recovery Services
01.2013

Salvation Army Positive Lifestyle Program

Salvation Army

Trauma Informed Practice

Phoenix Foundation

Mental Health First Aid Certificate Mental Illness Fellowship of - undefined

North Queensland

ESafety Women Training

ESafety Commission

QDN Inclusive Digital Training

Queensland Disability Network

Palliative Care Counselling

Palliative Care Australia

Certificate Lll Business Administration

TAFE Queensland - Pimlico

SAES Training - Food And Emergency Support

Salvation Army

Diploma of Community Services

Community Training Australia
Suzanne Sheldrick