A dedicated, professional working team member experienced in working with a diverse range of people, both corporate and small business, looking for a reputable organisation to demonstrate skills.
Overview
41
41
years of professional experience
Work History
Banking Specialist
Community First
11.2022 - Current
Successfully resolved complex member complaints, demonstrating empathy and professionalism throughout the process
Maintain a strong focus on customer service with positive outcomes
Direct members to the right areas to achieve their financial goals through expert guidance throughout the business
Administrator/Director
Kingswood Motor & Body Repairs (KMBR)
01.1998 - Current
Writing and implementing Marketing Plans
Liaising with insurance assessors, repairers, tradesmen, suppliers and customers
Financial accounting of the business along with public relations, payroll and recruitment.
Legal Secretary/Personal Assistant
Selborne Chambers
01.1990 - 01.1997
Provided all facets of secretarial and administration support for Queen’s Counsels, solicitors, clerks and clientele
Maintained records and managed all legal documentation required for court proceedings
Financial recording of salaries and other accounts.
Secretary/Personal Assistant
Ocsis Advisory Services
01.1983 - 01.1988
Ocsis Advisory Services provided a secretariat for specific industry associations
Administration/secretarial support for all six associations
Liaised with a variety of clientele, suppliers, exhibitors on behalf of each association
Co-ordinated and managed events and functions for the associations, AGMs, symposiums and various conferences featuring prominent international and national speakers including the Inaugural Franchise Exhibition for the Franchise Association of Australia.
Education
Bachelor of Business (Marketing) -
UWS
01.2010
Metropolitan Business College -
01.1982
Mount Saint Joseph Secondary College -
01.1981
Skills
Administration
Customer Service
Communication & PR
Financial Account Management
Interpersonal Communication Skills
Payroll
Recruitment
Self-Management
Time Management
AMWIN
MICROSOFT
MYOB
AUDATEX
CRASHZONE
ESTIMAGE
Additional Information
Written references and referee details available on request
Community Service
Zone Treasurer, Playgroup Association of NSW, Greystanes, 2001, 2002, Responsible for financial control of the zone and co-ordinated Zone Family Fun Day and other fundraising activities and events for the children.
District Resort Manager at Blueberry Hill RV Community/Tranquility Mobile Home CommunityDistrict Resort Manager at Blueberry Hill RV Community/Tranquility Mobile Home Community
The Home Energy Assistance Program (HEAP) Technician at Community Resources Project Inc./California Department of Community Services and DevelopmentThe Home Energy Assistance Program (HEAP) Technician at Community Resources Project Inc./California Department of Community Services and Development
Certified Medical Assistant/Surgery Scheduler at Community Gastroenterology Care | Community Health NetworkCertified Medical Assistant/Surgery Scheduler at Community Gastroenterology Care | Community Health Network