Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Suzanne (Sue) Rogers

Townsville

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in complex and dynamic environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Pedagogy/Projects Manager- Senior Leadership Role

Mary MacKillop Childcare North Queensland
08.2025 - Current
  • Develop training tools and mentor educators in the MMCNQ Learning Approach and Playground digital platform.
  • Inspire and motivate employees in the development of contemporary early years pedagogy.
  • Use data to unpack children who may be at developmental risk.
  • Assess educator capability to inform required professional development
  • Co-develop Kindy Uplift plans and ensure expenditure is in line with the guidelines of the funding. Complete financial acquittal.
  • Lead professional development across MMCNQ services.
  • Lead re-opening of Palm Island ELC-Gooddo
  • Advise and lead on initiatives that support agency growth and financial sustainability.


Acting Operations Manager- Senior Leadership Role

Mary MacKillop Childcare North Queensland
06.2025 - 08.2025


  • Work in alignment with and champion the Vison, Mission and Values of Mary MacKillop Childcare North Queensland and the Catholic Social Teachings.
  • Through a shared leadership approach work collaboratively with the Senior Leadership team to operationalise the strategic objectives of the agency.
  • Empower employees to take ownership of their responsibilities, driving increased accountability and improved performance outcomes.
  • Conduct performance reviews, identifying areas for improvement and developing action plans to address gaps in skills and knowledge.
  • Work collaboratively with specialist teams in the recruitment of highly qualified educators committed to promoting high quality service delivery.
  • Establish positive and effective communication among staff and organisation leadership, reducing miscommunications and missed deadlines.
  • Spearheaded process improvements, resulting in increased productivity and accountability.
  • Promote initiatives to improve work environment, company culture or overall business strategy.
  • Collaborate with external stakeholders to ensure high quality outcomes.
  • Conduct audit processes and provide advice to Senior Leadership on improvements that drive quality in Education and care, reduce exposure to risk and increased financial stability and agency growth.
  • Support change management processes that drive service improvement.
  • Ensure up-to-date knowledge on sector legislation, funding models and contemporary educational programs and frameworks.
  • Report to Executive Director and Agency Council.




Education Manager- Senior Leadership Role

Mary MacKillop Childcare North Queensland
03.2023 - 06.2025
  • Mentor teams, provide guidance on best practices in early childhood program and practices.
  • Drive service performance through focused team meetings and structured coaching/mentoring.
  • Developed and tested training behaviour guidance programs prior to commencing training program rollout.
  • Coordinated required training courses for employees in a multitude of topics, building educator competence and confidence to reduce staff turnover and burnout and improved outcomes for children.
  • Developed MMCNQ Learning Approach and delivered training and mentoring to ensure compliance with state and national legislations and funding requirements.
  • Evaluated teacher performance through classroom observations and provided constructive feedback to promote continuous improvement.
  • Conducted ongoing evaluations of program materials to ensure delivery of inclusive environments and contemporary education practices.
  • Fostered partnerships with external organisations to provide additional resources and opportunities for educators development in providing contemporary and inclusive education to all children. .
  • Facilitated parent/teacher meetings to co-design Individual Support Plans for children requiring adaptions to the program.
  • Established positive learning environments through clear expectations, predictable routines, and effective communication with families, children and educators.
  • Assisted in the recruitment process of highly qualified educators committed to promoting early childhood excellence.
  • Managed budgets and resources effectively, ensuring optimal allocation of funds towards educational programs and activities.
  • Championed professional learning communities among specialised team members, encouraging collaboration and sharing of best practices for children's success.
  • Conducted orientation sessions and organised on-the-job training for new team members..
  • Researched and obtained relevant course materials to achieve training objectives.
  • Conducted training courses and prepared videos for long-term use.
  • Provided advice to specialist teams around the use of various funding.
  • Completed funding acquittal processes.
  • Kept up-to- date knowledge on sector legislation, contemporary early childhood educational programs and practices and all funding guidelines.

Early Childhood Education Manager

The Creche & Kindergarten Association
07.2021 - 03.2023


• Manage and provide operational guidance/support to over 20 Branch service leaders. Provide support and advice to over 20 Affiliate service leaders.
• Conduct Performance Planning and Feedback.
• Recruit new staff, provide onboarding training.
• Collaborate with specialist HR partners in managing underperformance.
• Provide feedback to services through service visit report.
• Report monthly through to Regional Manager and Finance Manager.
• Active participant in Early Years Network meetings across Townsville, Whitsundays, Cairns, Atherton Tablelands and Mt Isa.
• Plan Townsville Welcome Back Day and other Professional Development days.
• Host Regional team meetings to discuss and unpack C&K Strategic Plan and operationalise out strategic objectives and initiatives for the central and north regions.

Early Childhood Teacher

The Creche & Kindergarten Association
01.2018 - 07.2021

Little Scholars Play Based Learning Centres

Self Employed
01.2008 - 12.2017

Kindergarten Assistant

The Creche & Kindergarten Association
01.2005 - 12.2007

Centre Director

Mareeba Childcare and Kindergarten Association
2002 - 2004

Centre Director

Pip Squeaks Childcare Centre
2001 - 2002

Lead Educator, OSHC

The Cathedral School
2000 - 2001

Coordinator, OSHC

Mareeba Childcare & Kindergarten Association
1998 - 2000

Lead Educator

Mareeba Childcare & Kindergarten Association
1994 - 1998

Educator

Mareeba Childcare & Kindergarten Association
1990 - 1994

Education

Graduate Diploma Early Childhood Education - Education

Griffith University
QLD
01-2015

Bachelor of Child And Family Studies - Social Sciences Education

Griffith University
QLD
01-2013

Advanced Diploma Early Education -

TAFE QLD
QLD
01-2010

Diploma of Childcare & Education -

TAFE QLD
QLD
01-2000

Certificate in Childcare -

TAFE QLD
QLD
01-1994

Skills

  • Team collaboration
  • Relationship building
  • Strategic planning
  • Staff management
  • Processes and procedures
  • Performance improvements
  • Compliance monitoring
  • Budget administration
  • Performance evaluations
  • Financial administration
  • Verbal and written communication
  • Task prioritization
  • Progress reporting
  • Systems implementation

Certification


  • From Good Manager to Great Leader
  • Hanen, Learning Language and Loving It
  • Empowering the Helpful Professional
  • Dare to Lead- Lead with Courage
  • Inspire Conference 2023
  • So you've made it to Manager, How to Survive and Thrive
  • Leading Leadership in Early Childhood

Timeline

Pedagogy/Projects Manager- Senior Leadership Role

Mary MacKillop Childcare North Queensland
08.2025 - Current

Acting Operations Manager- Senior Leadership Role

Mary MacKillop Childcare North Queensland
06.2025 - 08.2025

Education Manager- Senior Leadership Role

Mary MacKillop Childcare North Queensland
03.2023 - 06.2025

Early Childhood Education Manager

The Creche & Kindergarten Association
07.2021 - 03.2023

Early Childhood Teacher

The Creche & Kindergarten Association
01.2018 - 07.2021

Little Scholars Play Based Learning Centres

Self Employed
01.2008 - 12.2017

Kindergarten Assistant

The Creche & Kindergarten Association
01.2005 - 12.2007

Centre Director

Mareeba Childcare and Kindergarten Association
2002 - 2004

Centre Director

Pip Squeaks Childcare Centre
2001 - 2002

Lead Educator, OSHC

The Cathedral School
2000 - 2001

Coordinator, OSHC

Mareeba Childcare & Kindergarten Association
1998 - 2000

Lead Educator

Mareeba Childcare & Kindergarten Association
1994 - 1998

Educator

Mareeba Childcare & Kindergarten Association
1990 - 1994

Graduate Diploma Early Childhood Education - Education

Griffith University

Bachelor of Child And Family Studies - Social Sciences Education

Griffith University

Advanced Diploma Early Education -

TAFE QLD

Diploma of Childcare & Education -

TAFE QLD

Certificate in Childcare -

TAFE QLD
Suzanne (Sue) Rogers