Suzannne McFarlane
Windsor,NSW
Summary
With a proven track record at Anglicare, I excel in delivering compassionate patient care and maintaining confidentiality, showcasing my expertise in bathing assistance and effective communication. My dedication to improving patient comfort and collaborating with healthcare teams has significantly enhanced care quality, embodying a blend of empathetic service and technical skill in nursing assistance.
Certified healthcare professional with comprehensive experience in providing patient care and support. Skilled in assisting with daily living activities, monitoring vital signs, and maintaining patient comfort. Strong focus on team collaboration and adaptability, ensuring reliable and seamless care in dynamic environments. Known for empathy, communication skills, and results-driven approach to patient wellness.
Overview
40
40
years of professional experience
Work History
Certified Nursing Assistant Aide
Anglicare
09.2005 - 10.2019
- Maintained patient confidentiality at all times, adhering to HIPAA regulations and respecting their right to privacy throughout the caregiving process.
- Improved patient comfort by providing compassionate and attentive care to individuals with various needs.
- Collaborated with interdisciplinary teams to develop personalized care plans for each patient, taking into consideration their physical, emotional, and social wellbeing.
- Performed wound care as directed by nursing staff, maintaining a sterile environment to prevent infection and promote healing.
- Supported nursing staff during medical procedures by providing necessary supplies and equipment, as well as assisting in patient positioning.
- Maintained a clean and organized work area within the facility that adhered to all health and safety regulations set forth by state guidelines.
- Conducted regular rounds throughout assigned unit checking on the well-being of patients and promptly addressing any concerns or issues.
- Provided accurate documentation of patient information and progress, ensuring effective communication between healthcare team members.
- Participated in ongoing training opportunities to stay current on best practices in nursing assistance, consistently applying new knowledge to improve patient care quality.
- Contributed to a positive and supportive work environment by collaborating effectively with colleagues to provide seamless care transitions between shifts.
- Performed regular safety checks on all equipment used within the facility, reporting any discrepancies to appropriate personnel for swift resolution.
- Assisted residents during meal times by cutting food items into smaller pieces or even feeding them when necessary ensuring they received adequate nutrition.
- Assisted in daily living activities for patients, promoting independence and dignity throughout the caregiving process.
- Responded quickly to emergency situations involving patients, demonstrating strong critical thinking skills under pressure while working closely with the medical team to provide lifesaving interventions.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Transported patients between rooms and appointments or testing locations.
- Upheld infection control and prevention policies across different patient-facing areas.
- Supported needs of [Number]+ residents under long-term care.
Retail Worker
Video Shop
02.2003 - 09.2005
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Performed cash, card, and check transactions to complete customer purchases.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Assisted customers with prompt and polite support in-person and via telephone.
- Managed efficient cash register operations.
- Used in-store system to locate inventory and place special orders for customers.
Production Worker
Elf Mushrooms
04.1980 - 11.1985
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
- Managed inventory levels to prevent production delays.
Education
Certificate III in Aged Care Work - Aged Care
Skillswest Training Company PTY LTD
Penrith, NSW09-2005
Skills
- Bathing assistance
- Patient care
- Vital signs monitoring
- Dressing assistance
- Dementia care
- Patient transfers
- End-of-life care
- Feeding assistance
- Specimen collection
- Palliative care
- Resident transport
- Electronic charting
Accomplishments
- Achieved certificates for my loyalty to my work for 5 and 10 years service.
Timeline
Certified Nursing Assistant Aide
Anglicare
09.2005 - 10.2019
Retail Worker
Video Shop
02.2003 - 09.2005
Production Worker
Elf Mushrooms
04.1980 - 11.1985
Certificate III in Aged Care Work - Aged Care
Skillswest Training Company PTY LTD
Similar Profiles
Tauira TemanaTauira Temana
Maintenance Worker at AnglicareMaintenance Worker at Anglicare
Indira LowaIndira Lowa
Health Care Assistant at AnglicareHealth Care Assistant at Anglicare
Alisha FrancisAlisha Francis
Home Care Nurse at AnglicareHome Care Nurse at Anglicare