Hi, I’m
Suzi Ann Ward
Woolloongabba,QLD
Summary
- Im compassionate, caring and supportive.
- Great work ethic & realiable.
- Patient, calm, reliable and understanding.
- Possess the capability to collaborate effectively with communities & individuals from diverse cultural linguistic backgrounds.
- Able to work independently and as part of a team.
- I have the capacity to meet the physical requirements of the job that includes manual handling.
- Committed to helping others live their best lives.
- Experienced in general house keeping cleaning duties.
- I'm able to follow procedures & ensure the clients person preferences are adhered.
- Confident communicator who can maintain professional boundaries with clients & their families.
Overview
1
year of professional experience
Work History
Pineapple Hotel
Hotel Manager
05.2025 - Current
Job overview
- Apply operational, people, and analytical experience.
- Maintain a sound knowledge of venue products, services, activities, and promotions
- Daily banking and reconciliation tasks
- Roster and timesheet management
- Continual compliance associated with running a licensed venue
- Where required, contribute and advise on improved management of hotel operations, people systems, and processes.
- Provided administrative support, including report generation and data entry for operational efficiency.
- Maintained high standards of cleanliness throughout the property by enforcing strict housekeeping procedures.
- Provided services efficiently and with high level of accuracy.
- Provided exceptional service and assistance to guests upon check-in.
- Set and monitor quality service standards
- Ensure strong support is provided to members and guests by fulfilling their needs
Bountiful Care
Disability Support Worker
01.2025 - 05.2025
Job overview
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Collaborated with healthcare professionals to develop and implement individualized support plans.
- Monitored client progress, documenting changes in behavior or condition for review by appropriate staff.
- Provided emotional support and companionship, fostering a trusting relationship with clients.
- Maintained a safe and clean environment, adhering to health and safety regulations at all times.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
Skills
- Daily living assistance
- Problem-solving
- Housekeeping and meal preparation
- Personal care
- Relationship building
- Independent living support
- Documentation and reporting
- Client confidentiality
- Documentation skills
Timeline
Hotel Manager
Pineapple Hotel
05.2025 - Current
Disability Support Worker
Bountiful Care
01.2025 - 05.2025