Suzi Ann Ward

Woolloongabba,QLD

Summary

Im compassionate, caring and supportive.
Great work ethic & realiable.
Patient, calm, reliable and understanding.
Possess the capability to collaborate effectively with communities & individuals from diverse cultural linguistic backgrounds.
Able to work independently and as part of a team.
I have the capacity to meet the physical requirements of the job that includes manual handling.
Committed to helping others live their best lives.
Experienced in general house keeping cleaning duties.
I'm able to follow procedures & ensure the clients person preferences are adhered.
Confident communicator who can maintain professional boundaries with clients & their families.

year of professional experience

Pineapple Hotel

05.2025 - Current

Apply operational, people, and analytical experience.
Maintain a sound knowledge of venue products, services, activities, and promotions
Daily banking and reconciliation tasks
Roster and timesheet management
Continual compliance associated with running a licensed venue
Where required, contribute and advise on improved management of hotel operations, people systems, and processes.
Provided administrative support, including report generation and data entry for operational efficiency.
Maintained high standards of cleanliness throughout the property by enforcing strict housekeeping procedures.
Provided services efficiently and with high level of accuracy.
Provided exceptional service and assistance to guests upon check-in.
Set and monitor quality service standards
Ensure strong support is provided to members and guests by fulfilling their needs

Bountiful Care

01.2025 - 05.2025

Assisted clients with daily living activities, promoting independence and enhancing quality of life.
Collaborated with healthcare professionals to develop and implement individualized support plans.
Monitored client progress, documenting changes in behavior or condition for review by appropriate staff.
Provided emotional support and companionship, fostering a trusting relationship with clients.
Maintained a safe and clean environment, adhering to health and safety regulations at all times.
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Drove clients safely to social activities and appointments.
Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
Kept detailed daily logs with care actions, patient behaviours, and incidents.
Provided high level of physical support by lifting, adjusting, and moving clients.
Transported patients via wheelchair to and from rehabilitation and daily activities.
Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.

Pineapple Hotel

05.2025 - Current

Bountiful Care

01.2025 - 05.2025