Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification & Awards
Timeline
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Suzie Le

Summary

Commerce (Marketing) and Business Analytics student at Macquarie University, passionate about combining strategy, creativity, and data to drive customer insights and social impact. Experienced in customer service, sales, marketing content creation, and student leadership.

Overview

3
3
years of professional experience

Work History

Receptionist & Retail Assistant

Zoom Optics
10.2024 - Current
  • Consistently contributing to the team’s success in achieving 80% of weekly sales targets
  • Scheduled and managed patient appointments, handled daily administration
  • Assisted patients with eyewear selection and personalized recommendations

Sales Intern

Ignite Purpose
08.2024 - 11.2024
  • Supported Sales Manager with administrative tasks and lead generation
  • Followed up with existing customers to ensure service satisfaction

Café All-Rounder

Café Feoh
08.2023 - 01.2024
  • Delivered efficient customer service and food preparation
  • Handled payments and the POS system
  • Managed high-stress situations effectively, maintaining professionalism under fast-paced environment

Marketing Coordinator

UEH University
01.2022 - 06.2022
  • Coordinated and promoted webinars for the TikTok Vietnam x UEH campaign
  • Assisted in content creation for blogs, email newsletters, and website updates to engage target audiences.

Education

Bachelor of Commerce & Bachelor of Business Analytics - Marketing, Business Analytics

Macquarie University
12-2025

Skills

  • Coding: SQL, R, Python, Microsoft Excel
  • Project Management & Office Procurement: Word, Outlook, Google Workspace, Google Analytics
  • Customer Service and Conflict Management
  • Attention to Detail and Team Player
  • Social Marketing Campaigns & Content Creation Skills
  • Leadership and communication

Accomplishments

    Peer Mentor, Macquarie University | Jun 2024 – Dec 2024

    • Provided ongoing support and facilitated campus orientation for new students, enhancing their transition into university life

    REACH Society (Macquarie University Volunteer Society)

    1. Marketing Director | June 2024 – Dec 2024

    • Built and managed a TikTok channel that achieved 24K+ views, with viral content reaching up to 18.2K views

    • Increased Instagram followers by 100% in 6 months through targeted campaigns and content strategy.

    2. Treasurer | Jan 2025 – Present

    • Oversee financial planning, budgeting, and grant applications to support the society’s initiatives and fundraising goals

    Women Entering Business Society – Operations Director | Jun 2023 – Jul 2024

    • Designed, monitored, and executed student engagement initiatives to increase member retention and event turnout

    • Collected and analyzed membership and event data to inform strategy and improve operational efficiency

    Co-Founder for Cuon MQ | July 2024 – Dec 2024

    A passion project to promote authentic Vietnamese spring rolls on campus

    • Reached 5,000+ accounts within 3 months by promoting the brand on Instagram, Facebook, and TikTok

    • Grew a loyal campus customer base with weekly pick-up service and an evolving, feedback-driven menu

Languages

English
Native or Bilingual
Vietnamese
Native or Bilingual
Japanese
Professional Working
Chinese (Mandarin)
Limited Working

Certification & Awards

• NSW RSA + Covid Safety | NSW Working with Children Check
• Top 30 – RMIT Business Analyst Champion Season 3 (2022)
• Participant for ASA DataFest 2024, L'Oreal Brandstorm 2024, WEB Marketing Pitch
• LinkedIn Skill Assessments: Microsoft Word & Excel

Timeline

Receptionist & Retail Assistant

Zoom Optics
10.2024 - Current

Sales Intern

Ignite Purpose
08.2024 - 11.2024

Café All-Rounder

Café Feoh
08.2023 - 01.2024

Marketing Coordinator

UEH University
01.2022 - 06.2022

Bachelor of Commerce & Bachelor of Business Analytics - Marketing, Business Analytics

Macquarie University

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Suzie Le