Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Suzy Fox

Sorrento,VIC

Summary

Dedicated and adaptable professional with diverse experience in market stall management, vintage bazaar operations, and disability support services. Proven ability to manage day-to-day operations, including product sourcing, customer service, and financial oversight, while maintaining high standards of organization and customer satisfaction. Strong background in providing empathetic and individualized care for people with disabilities, ensuring safety and fostering independence. Demonstrates excellent communication, problem-solving, and multitasking skills across varying work environments. Passionate about creating positive experiences, whether through delivering exceptional retail experiences or providing compassionate support to individuals with disabilities.

Overview

25
25
years of professional experience

Work History

Sales Manager @ Gypsy & The Fox

Self-employeed
02.2024 - Current

Developing and managing all aspects of a successful clothing market stall, from sourcing products to sales and customer service.

  • Maintaining inventory, ensuring popular items are well-stocked while managing costs and adjusting product offerings based on market demand.
  • Delivering excellent customer service, resulting in repeat business and positive customer feedback.
  • Managing financial transactions, including pricing, sales tracking, and cash flow management.
  • Implemented effective marketing strategies, including creating attractive displays.
  • Demonstrated adaptability and problem-solving skills by managing unforeseen challenges such as weather disruptions and changing market conditions.

Stall Holder at The Castlemaine Bazaar

The Castlemaine Bazaar
01.2023 - Current
  • Set up and management of my own stall, adhering to the layout of the Castlemaine Bazaar and guidelines provided.
  • Display a curated selection of vintage, retro, and antique items for sale.
  • Engage with customers, share the stories behind my products, and offer exceptional customer service.
  • Maintain a clean, organized, and inviting stall environment.
  • Process payments (cash, card, or other accepted forms of payment) and handle transactions professionally alongside other stall holders.


Duty Free Shop Assistant

Luis Cruise Lines
04.2000 - 01.2021
  • Provided exceptional customer service to passengers, assisting with product selection, answering questions, and promoting special offers in a high-volume retail environment.
  • Managed daily sales transactions, including cash handling and credit card processing, ensuring accurate register balances and efficient checkout experiences.
  • Demonstrated in-depth product knowledge across a variety of luxury goods, including perfumes, cosmetics, alcohol, and tobacco, to drive sales and meet targets.
  • Maintained attractive product displays and ensured shelves were stocked and organized, contributing to an appealing shopping environment.
  • Assisted with inventory management, including restocking products, conducting inventory checks, and monitoring stock levels to minimize shortages.
  • Collaborated with team members and management to meet sales goals and uphold the standards of the cruise line’s retail operations.

Professional Dog Groomer

Self-employeed
03.2014 - 04.2016
  • Provide high-quality grooming services for dogs of all breeds and sizes, including bathing, haircuts, nail trimming, ear cleaning, and teeth brushing.
  • Tailor grooming techniques to meet the individual needs of pets, ensuring comfort and safety during all grooming procedures.
  • Build strong relationships with pet owners by offering personalized advice on pet care, including coat maintenance, skincare, and overall health.
  • Maintain cleanliness and hygiene standards in the grooming area, ensuring all equipment is sanitized and in good working condition.
  • Handle pets with care, maintaining a calm, soothing environment to reduce anxiety during grooming sessions.
  • Track client preferences and grooming history to ensure consistency in services and satisfaction.


Disability Support Worker

Accommodation Network
11.2011 - 04.2016
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.

Disability Support Worker

Randstad
08.2003 - 11.2011
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Implemented behavior management techniques when required for the safety of both clients and staff members involved.
  • Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
  • Kept accurate records for client files and handled related paperwork.

Community Support Team Member

Brighton & Hove City Counsil
01.2002 - 12.2002

Worked as part of a team supporting people with a learning disability some of whom having additional mental heath needs to live in their own accommodation.

Assisted clients to access the services, support systems and developmental opportunities.

  • Established trust with clients through active listening and open communication, creating an environment conducive to success in meeting their objectives.
  • Conducted home visits to assess living conditions and provide personalized recommendations for improvements or additional supports required.
  • Enhanced communication between team members through regular meetings and updates.
  • Assisted individuals in achieving their personal goals by providing tailored guidance and support.

Education

High School Diploma -

Yale College
North Wales
09-2011

Skills

  • Well developed communication skills and interpersonal skills
  • A creative flair coupled with practical problem solving
  • A work ethic , I am honest, reliable , compassionate
  • A strong client focus , I build relationships based on trust, respect & loyalty
  • Excellent personal presentation , I have my own unique style that reflects who I am

Interests

  • Interior Design & Decorating
  • Vintage & Antiques
  • Fashion and Style
  • Photography & Art

Timeline

Sales Manager @ Gypsy & The Fox

Self-employeed
02.2024 - Current

Stall Holder at The Castlemaine Bazaar

The Castlemaine Bazaar
01.2023 - Current

Professional Dog Groomer

Self-employeed
03.2014 - 04.2016

Disability Support Worker

Accommodation Network
11.2011 - 04.2016

Disability Support Worker

Randstad
08.2003 - 11.2011

Community Support Team Member

Brighton & Hove City Counsil
01.2002 - 12.2002

Duty Free Shop Assistant

Luis Cruise Lines
04.2000 - 01.2021

High School Diploma -

Yale College
Suzy Fox