SUZY KIRK
Kendron,NSW
Summary
I am very dedicated to my work and practices, as I have a wide range of experience in the hospitality and business industry. I take pride in my work and strive to enhance my capabilities. I have a very strong work ethic and believe I would be an asset to your company.
Overview
44
44
years of professional experience
Work History
Qantas- Operations Department (Resources) (Sydney)
- Catering Department
- Front Desk at first class lounge
- Assistant to cabin crew duty managers
- Aircrew scheduler
Guest Services
DNATA
11.2024 - Current
- Demonstrated flexibility in handling unexpected scheduling changes, maintaining a high level of professionalism and adaptability to ensure seamless guest services.
- Collaborated with team members to ensure seamless guest services, resulting in positive feedback.
- Streamlined communication between departments for better guest services and timely issue resolution.
Mortgage Broker
Eziway Salary Packaging Pty Ltd
05.2023 - 02.2024
- Assisted clients in improving their credit scores and overall financial standing, increasing their chances of loan approval and favorable terms.
- Managed loan pipelines efficiently, promptly addressing any issues or concerns that arose during the mortgage process.
Sales associate
Queensland Sotheby’s international
07.2021 - 04.2023
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales associate
M-Motion Realty
01.2021 - 04.2021
Sales rep.
Hugo Boss
09.2019 - 01.2021
Café Owner
Mr Bengel
04.2018 - 05.2019
- Ran the entirety of the café’s operations personally
Sales Assistant
Pandora
10.2017 - 04.2018
- Greeting customers who enter the shop, ensuring that the windows and display areas are kept extremely clean
- Upselling the jewelry to ensure we get more sales, advising them of what specials there are
- Assisting shoppers to find the goods and products they are looking for
- Answering queries from customers
- (Achieved a Gold Star for being the top seller after being there for only2 months)
Coldwell Banker
01.2002 - 01.2016
- Worked under stringent time constraints, always exceeding deadlines and goals
- Educated buyers and sellers with all aspects of the housing market
- Conducted open houses and property tours of the Roanoke and surrounding areas familiarizing clients with the area and exemplifying the benefits the town has to offer
- Supervised all advertising, keeping stringent track of which ones were prosperous for business, promoting myself throughout the real estate community
- Organized property tours of homes new to the market educating other realtors at my firm
Shop attendant
Fays Shoe Store (Sydney)
01.1981 - 01.1988
Bank Officer (Loans Department)
Commonwealth Bank (Sydney)
01.1986 - 01.1987
Personal Assistant
Robert Boyd Transport (Sydney)
01.1986 - 01.1986
Education
Communication Skills, Conflict resolution, General business writing
Qantas College
01.1995
Business Skills Course
Training & Education Centre
01.1988
Skills
- Time Management
- Basic Knowledge of MS Word and MS Office including emails
- Excellent communication including Face to face skills being able to read people
- Languages spoken are English and Arabic
- Working under pressure
- Sales experience
- Guest services management
- Luxury guest services expertise
Timeline
Guest Services
DNATA
11.2024 - Current
Mortgage Broker
Eziway Salary Packaging Pty Ltd
05.2023 - 02.2024
Sales associate
Queensland Sotheby’s international
07.2021 - 04.2023
Sales associate
M-Motion Realty
01.2021 - 04.2021
Sales rep.
Hugo Boss
09.2019 - 01.2021
Café Owner
Mr Bengel
04.2018 - 05.2019
Sales Assistant
Pandora
10.2017 - 04.2018
Coldwell Banker
01.2002 - 01.2016
Bank Officer (Loans Department)
Commonwealth Bank (Sydney)
01.1986 - 01.1987
Personal Assistant
Robert Boyd Transport (Sydney)
01.1986 - 01.1986
Shop attendant
Fays Shoe Store (Sydney)
01.1981 - 01.1988
Qantas- Operations Department (Resources) (Sydney)
Business Skills Course
Training & Education Centre
Communication Skills, Conflict resolution, General business writing
Qantas College
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