Svetlana Finashina
Brisbane,QLD
Summary
Driven Certified Life Coach and E-Commerce Manager with a proven track record of empowering clients to achieve personal and professional goals, and driving brand loyalty at Exquisite Art Pte Ltd. Expert in motivational techniques and personal development, adept at enhancing client productivity and managing online retail strategies. Skilled in boundary setting and leveraging health and wellness knowledge for holistic client support. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Certified Life Coach
Self Employed Web
Brisbane, QLD
11.2015 - Current
- Created and maintained a supportive online presence through the establishment of a life coaching blog, social media accounts, and an informative website.
- Empowered clients to set and achieve personal and professional goals through customized action plans and regular follow-up meetings.
- Promoted work-life balance for clients through tailored strategies focusing on time management, stress reduction, and self-care practices.
- Optimized client productivity with personalized time management tools, goal-setting frameworks, and accountability partnerships.
- Supported clients in overcoming personal challenges by applying solution-focused coaching methodologies and evidence-based techniques.
- Enhanced client communication skills with targeted exercises, role-play scenarios, and constructive feedback.
- Improved client self-awareness by conducting in-depth assessments and facilitating insightful coaching sessions.
- Boosted clients'' confidence levels by addressing limiting beliefs, reframing negative thought patterns, and fostering a growth mindset.
- Helped clients build life management and coping skills to handle daily needs and specific stressors.
- Adapted counseling techniques to best suit individual needs of each client.
- Assisted clients in exploring feelings and understanding behaviors.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
E-Commerce Manager
Exquisite Art Pte Ltd
Singapore
04.2010 - 11.2015
- Managed inventory control processes for seamless order fulfillment and customer satisfaction.
- Established a comprehensive social media strategy to promote products and interact with customers in real-time, driving brand loyalty.
- Analyzed sales trends, identifying opportunities for growth and proactively addressing underperforming categories or products.
- Helped find leading online retailers and platforms to connect with consumers.
- Coordinated closely with customer service representatives to address inquiries promptly and effectively resolve issues related to online purchases.
- Supported annual media planning process and media buying for digital content.
- Incorporated e-commerce objectives in social media platform management.
- Built relationships with customers and community to establish long-term business growth.
Education
Master of Counselling - Counselling
AIPC
Brisbane, QLD07.2025
Practical Psychology - Psychology
Institute Integrative Psychology And Psychotherapy
Russian Federation, Moscow12.2016
Bachelor - Hospitality Administration And Management
Far East State University
Vladivostok, Russia05.1999
Skills
- Personal Development
- Motivational Techniques
- Boundary Setting
- Health and wellness
Timeline
Certified Life Coach
Self Employed Web
11.2015 - Current
E-Commerce Manager
Exquisite Art Pte Ltd
04.2010 - 11.2015
Master of Counselling - Counselling
AIPC
Practical Psychology - Psychology
Institute Integrative Psychology And Psychotherapy
Bachelor - Hospitality Administration And Management
Far East State University