Snezana Leca
Perth,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Dependable Hospitality Worker, experienced in accurately managing sales transactions, restocking items and quickly responding to customer needs. Highly organized and proactive team player offers 35-year experience.
Welcoming and kind individual with in-depth knowledge of cafe equipment operations.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Casual Fill In Supervisor
IGA Carnarvon and Bertram IGA
Carnarvon And Bertram, WA
03.2020 - 07.2023
- Cash register operations including opening, conducting customer transactions and balancing drawer
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Day to day operations of Fruit and Vegetable section, monitored wastage, Wrapping and cutting of stock, monitored quality control of stock Controlled freshness of products by rotating and removing out of code merchandise.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Coordinated employee schedules according to shift changes and availability.
- Provided ongoing training to address staff needs.
- Responded to customer questions regarding products, prices and availability.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Maintained positive working relationship with fellow staff and management.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Director
Greenacre Fresh Herbs
Munster, WA
06.1991 - 06.2023
- Planned, cultivated, and harvested crops according to season.
- Transported produce from the farm to local markets or stores.
- Maintained records of crop yields and sales.
- Oversaw various cultivation stages for different trees, shrubs and plants to maximize growth.
- Maintained or repaired tools or equipment for safety and longevity.
- Liaised with Market Agents
- Picking and Packing of Vegetables and Herbs
Owner Operator
Beckenham Lunchbar
05.2009 - 03.2020
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations
- Responded to emergencies with calm approach, including events occurring outside business hours
- Handled business administration functions such as payroll, cash register counting and supply ordering
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Education
Carnarvon Senior High School
Carnarvon, WA11.1984
Skills
- Leadership
- Cash Handling/ eftpos
- Inventory Control
- Training and Development
- Staff Discipline
- Staff Training and Development
- Opening and closing business
- Time management
- Extensive years in customer service
- Conflict Resolution
- Staff Management
- Excellent multi- tasker and work ethic
Certification
- RSA
- Food and Handling
- 3X COVID Vaccination
References
Sue Brandenburg 0419968856
Carol Taborda 0401666353
Timeline
Casual Fill In Supervisor
IGA Carnarvon and Bertram IGA
03.2020 - 07.2023
Owner Operator
Beckenham Lunchbar
05.2009 - 03.2020
Director
Greenacre Fresh Herbs
06.1991 - 06.2023
Carnarvon Senior High School
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