Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.
Guiding Agile release train (ART) teams through various meetings, processes and best practices and ceremonies on an ongoing basis
Facilitating Scrum of Scrum (SoS) and tracking dependencies and risks across different squads
Facilitated 3 Squads with 8 - 9 members each for 3 different applications and managed the deliveries and stakeholder communication for each one of them.
Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
Coached cross-functional teams on Agile principles, leading to increase in successful project deliveries.
Led sprint reviews and planning meetings to promote full team engagement.
Ensuring squad meets commitments for business value, time and cost
Managed product backlog and supported Scrum framework for monthly sprint releases.
Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
Implemented key performance metrics to track team progress and identify areas of improvement consistently
Collaborated closely with stakeholders at all organizational levels to understand their needs and tailor solutions accordingly within ServiceNow platform.
Scrum Master
University Of Newcastle
11.2022 - 04.2023
Facilitated Scrum framework - backlog grooming, daily scrums, sprint reviews and sprint retrospectives for 2 squads with 7-8 members each.
Encouraged & supported the team in cohesion, overcoming impediments and hurdles
Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
Improved team efficiency by implementing Agile and Scrum methodologies for project management.
Managed product backlog effectively, prioritizing high-value items for faster completion.
Led sprint reviews and planning meetings to promote full team engagement.
Streamlined deployment processes through the use of Azure DevOps pipelines, reducing time to production and increasing efficiency.
Iteration Manager
IAG
11.2021 - 11.2022
Facilitated Scrum framework - backlog grooming, daily scrums, sprint reviews and sprint retrospectives for 2 squads with 7-8 members each
Coached teams in Agile practices and provided necessary training to create positive mindset
Backfill PO / BA as and when necessary
Encouraged & supported the team in cohesion, overcoming impediments and hurdles
Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
Good understanding on implementation of Guidewire (migrating the insurance policy to guidewire from heritage systems)
Change Lead – Retail Insurance Australia, Property Fulfilment Transformation Program at IAGChange Lead – Retail Insurance Australia, Property Fulfilment Transformation Program at IAG