Swaraaj Holla
RYDALMERE
Summary
Dynamic Front of House Employee at McDonald's, adept in customer service and conflict resolution. Enhanced customer satisfaction by promptly addressing complaints and educating patrons on food safety. Proven ability to collaborate effectively in teams, ensuring a productive environment while managing inventory efficiently.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front of House Employee
McDonald's
Parramatta
08.2023 - 08.2024
- Upheld company standards and values, representing the brand positively.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Resolved any customer complaints or issues promptly and with professionalism.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Worked effectively in team environments to make the workplace more productive.
Education
BBA - Business Management
Macquarie University
Sydney, NSW03-2027
High School Diploma -
Ryde Secondary College
5 Malvina St, Ryde NSW 211210-2024
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Data analysis
- Time management
- Inventory management
Certification
- Driver's license - P1
Languages
English
Native/ Bilingual
Hindi
Limited
Affiliations
- Regular gym-goer
- Always learning new skills
Timeline
Front of House Employee
McDonald's
08.2023 - 08.2024
BBA - Business Management
Macquarie University
High School Diploma -
Ryde Secondary College
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