Swaroopini S
Melbourne,VIC
Summary
Post Graduate Student -
An enthusiast thriving in fast-paced environments and consistently exceeding expectations to meet industry standards and opportunities. Harnessing my utmost potential to propel organizational advancement and create positive impact on society.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Receptionist Administrator
SRIDHAR TRANPORTS
02.2024 - 07.2024
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
Sales Assistant
US Grocery Store
02.2024 - 07.2024
- Worked Part time in our own grocery store, enhanced my skillsets in customer handling and sales.
IT Technical Support Intern
GLOW TOUCH TECHNOLOGIES PVT LTD
05.2023 - 01.2024
- Reduced downtime for customers by quickly troubleshooting the errors and the queries.
- Key Learnings - Types of Hosting, DNS, WordPress and Website errors Troubleshooting.
- Client Satisfaction and Handling.
Education
Masters - MASTERS OF BUSINESS INFORMATION SYSTEMS
MONASH UNIVERSITY
Melbourne, VIC07.2026
Bachelor of Engineering - ELECTRONICS AND COMMUNICATION ENGINEERING
VIDYAVARDHAKA COLLEGE OF ENGINEERING
Mysore, Karnataka06.2023
Skills
- WEB HOSTING
- WORDPRESS AND WEBSITE ERRORS TROUBLESHOOTING
- NETWORKING
- LINUX
- PYTHON
- CUSTOMER HANDLING & SATISFACTION
- RISK &COMPLIANCE
- EMOTIONAL INTELLIGENCE
- CREATIVE & PROBLEM SOLVING
Accomplishments
AUTOMATIC ACCIDENT DETECTION AND RESCUE SYSTEM .
- The system aims to significantly reduce emergency response times, enhancing overall efficiency in managing and mitigating the impact of accidents.
MACHINE LEARNING MODEL FOR DIAGNOSING BRONCHITIS AND PNEUMONIA .
- Cutting-edge machine learning model for unmatched accuracy in bronchitis and pneumonia diagnosis aiding healthcare professionals in early, effective intervention.
Certification
WEB TECHNOLOGY AND APPLICATION DEVELOPMENT (08/2022 - 09/2022)
-A touristic website was created using the core technologies that is HTML, CSS and JavaScript.
TECH SUPPORT FOR WEB HOSTING (05/2023 - 11/2023)
-Web Hosting involves storing and making a website accessible on internet. Key learnings are - Types of hosting, Domain name and DNS, WordPress and website errors troubleshooting, client satisfaction and handling.
Languages
English
Hindi
Kannada
Animal Rearing, Adventurer.
- Animal Rearing
- Adventurer
Timeline
Receptionist Administrator
SRIDHAR TRANPORTS
02.2024 - 07.2024
Sales Assistant
US Grocery Store
02.2024 - 07.2024
IT Technical Support Intern
GLOW TOUCH TECHNOLOGIES PVT LTD
05.2023 - 01.2024
Masters - MASTERS OF BUSINESS INFORMATION SYSTEMS
MONASH UNIVERSITY
Bachelor of Engineering - ELECTRONICS AND COMMUNICATION ENGINEERING
VIDYAVARDHAKA COLLEGE OF ENGINEERING
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