Resume Designer/Customer Service Representative
InfoEdge
02.2023 - 04.2023
- Brainstormed ideas to create useful content for clients.
- Developed and published professional resumes, cover letters and online profiles.
- Consulted with customers to understand project requirements and purpose.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
