Swastika Nepal

Birgunj, ,Madesh Pradesh

Summary

Dynamic Member Service Representative at Paribartan Nepal Foundation with a proven track record in enhancing customer satisfaction through effective communication and feedback analysis. Recognized for implementing service improvements that streamlined operations and strengthened member relationships. Adaptable and reliable, I thrive in fast-paced environments while maintaining meticulous attention to detail.

Overview

years of professional experience

Work History

Member Service Representative

Paribartan Nepal Foundation

Birgunj, Madesh pradesh

11.2023 - Current

Processed membership applications and maintained accurate member records.
Received feedback from members to identify areas for improvement in service.
Participated in training sessions to improve knowledge of organization offerings.
Assisted colleagues with tasks as needed during peak times of activity.
Recommended improvements in service to management to prevent future problems.

Education

+2 - Management

Birgunj Commerce Campus

Birgunj

08-2020

S.E.E -

Baba English Secondary School

Birgunj

03-2017

Skills

Effective communication
Attention to detail
Adaptability

Reliability
Feedback analysis
Customer relationship management

Languages

English

Limited

Nepali

Native/ Bilingual

Custom

References

Neha Sah

Develpoer - ERP Nepal Pvt.Ltd

9824211095

Timeline