Swastika Nepal
Birgunj, ,Madesh Pradesh
Summary
Dynamic Member Service Representative at Paribartan Nepal Foundation with a proven track record in enhancing customer satisfaction through effective communication and feedback analysis. Recognized for implementing service improvements that streamlined operations and strengthened member relationships. Adaptable and reliable, I thrive in fast-paced environments while maintaining meticulous attention to detail.
Overview
2
2
years of professional experience
Work History
Member Service Representative
Paribartan Nepal Foundation
Birgunj, Madesh pradesh
11.2023 - Current
- Processed membership applications and maintained accurate member records.
- Received feedback from members to identify areas for improvement in service.
- Participated in training sessions to improve knowledge of organization offerings.
- Assisted colleagues with tasks as needed during peak times of activity.
- Recommended improvements in service to management to prevent future problems.
Education
+2 - Management
Birgunj Commerce Campus
Birgunj 08-2020
S.E.E -
Baba English Secondary School
Birgunj03-2017
Skills
- Effective communication
- Attention to detail
- Adaptability
- Reliability
- Feedback analysis
- Customer relationship management
Languages
English
Limited
Nepali
Native/ Bilingual
Custom
References
Neha Sah
Develpoer - ERP Nepal Pvt.Ltd
9824211095
Timeline
Member Service Representative
Paribartan Nepal Foundation
11.2023 - Current
+2 - Management
Birgunj Commerce Campus
S.E.E -
Baba English Secondary School