Summary
Overview
Work History
Education
Skills
Certification
Timeline
Manager

Swastika Ojha

Belconnen,ACT

Summary

Ambitious nursing student with exceptional interpersonal skills and a strong work ethic, eager to transition into a managerial position at McDonald's. Demonstrated ability to excel in dynamic environments, delivering top-notch customer service. Proven leadership qualities showcased through academic and extracurricular endeavors. Dedicated to applying nursing principles to enhance team performance, communication, and operational efficiency. Ready to leverage diverse skill set to drive success and ensure customer satisfaction in a managerial capacity at McDonald's.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Manager

Mac Donald
04.2022 - Current
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed and motivated employees to be productive and engaged in work.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Placement

University Of Canberra
02.2021 - 12.2023

Calvary John James Hospital -Aubrey tow ward

(5days)

Centenary hospital for women and children

Paediatric department (5days)

The Canberra Hospital – cardiothoracic/respiratory endocrinology/rheumatology ward (10 days)

The Canberra Hospital –Extended Day Surgery Unit

(15 days)

Canberra private hospital (10days)

Canberra hospital –adult acute care unit (5days)

Education

Bachelor of Science - Nursing Practice

University of Canberra
Canberra, ACT
12.2024

Associate of Science - Diploma of Health Science

University of Canberra
Canberra, ACT
12.2021

High School Diploma -

Goldengate International College
Kathmandu,Nepal
12.2019

Skills

  • Strategic Planning
  • Operations Management
  • Staff Development
  • Teamwork
  • Safe use of Hoist Documentation
  • Simple wound dressing
  • Monitoring vital, Blood glucose level
  • First aid training
  • Time management
  • Medicine administration
  • Interactive communication skills
  • Hand hygiene
  • Basic computer skills like MS word, MS excel, PowerPoint
  • Teamwork Barista
  • Fire training
  • Manual handling training

Certification

Current transcript of nursing

Manual handling certificate

Fire training

First aid and CPR training

Diploma of completion certificate


Timeline

Manager

Mac Donald
04.2022 - Current

Placement

University Of Canberra
02.2021 - 12.2023

Bachelor of Science - Nursing Practice

University of Canberra

Associate of Science - Diploma of Health Science

University of Canberra

High School Diploma -

Goldengate International College
Swastika Ojha