Summary
Overview
Work History
Education
Skills
Timeline
Generic

Swathi Nadendla

Cranbourne North,VIC

Summary

Seeking a Sales Team Member position with a company that will allow me to apply my skills, abilities, and experience in retail and accounting to contribute to the company's success. Professional Summary As a sales team member, my primary goal is to exceed revenue targets while building long-term relationships with customers. I am a results-driven professional with a proven track record of generating leads, negotiating contracts, and closing sales. With excellent communication and interpersonal skills, I can quickly establish rapport with customers, understand their needs, and present effective solutions. I am also adept at using data-driven insights to identify opportunities for growth and develop targeted strategies to maximize revenue. Additionally, I am a team player who thrives in a fast-paced, collaborative environment and continuously seeks to improve my skills and knowledge to stay ahead in the competitive marketplace. A successful sales team member should be able to develop and implement effective sales strategies that are tailored to specific customer needs and goals. Time Management: Sales can be a fast-paced and demanding profession, so strong time management skills are essential to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. Customer Relationship Management: A sales team member should be able to build and maintain strong relationships with customers by providing excellent service, understanding their needs, and following up consistently. Data Analysis: Data-driven insights can help sales team members identify new opportunities and adjust strategies for maximum effectiveness, so an understanding of data analysis and interpretation is valuable. Persistence: Successful sales require persistence and resilience, including the ability to overcome obstacles, handle rejection, and stay motivated in the face of challenges. Product Knowledge: A sales team member should have a deep understanding of the products or services they are selling, including features, benefits, and competitive advantages. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

11
11
years of professional experience
9
9
years of post-secondary education
1
1
Language

Work History

Customer Service Team Member

SRI MURUGAN TRADING
Narre Warren
  • Provided a very good customer service at the main counter including cash handling, placing of orders, Open and closing the store
  • Support customers by answering product related questions
  • Deal with customer feedback and general inquiries
  • Accept payment for goods, make change, and issue receipts
  • Identify, investigate, and deal with customer issues accordingly
  • Support Retail Store Pick-Up (RSPU) by helping them with the receipt of goods from truck; and process customer pick-up
  • Process damaged goods in line with store policy
  • This may involve moving and pricing the item or tagging
  • Inform customers of exchange or return options in case of damage to goods bought, and complete return or exchange processing.

Accounts Executive

Arouba Technologies Pvt. Ltd
Hyderabad
  • Generating the Invoices and Payment Follow Up Process
  • Preparation of Payroll and maintain the payroll records
  • Preparation of Bank Reconciliation Statement
  • Transactions Enter into Tally ERP 9
  • Maintaining of Accounts, assist in preparing Profit and Loss account and Balance Sheet
  • Maintaining the bills, Vouchers and File records
  • Maintaining the HR & Administration Works
  • Preparation of Weekly, Monthly & Yearly reports and other necessary reports to management.

Accounts Executive

Building Blocks Projects Pvt. Ltd
Hyderabad
2012.11 - Current
  • Generating the receipts
  • Handling the cash
  • Preparation of Bank Reconciliation Statement
  • Preparation of monthly reports and other necessary reports to management
  • Maintaining the files, records, and manual books of accounts
  • Maintaining of Accounts, assist in preparing Profit and Loss account and Balance Sheet.

Accountant

Vaishnavi Estates Pvt. Ltd
Hyderabad
2012.02 - 2012.11
  • Preparation of Bank Reconciliation Statement
  • Preparation of Service tax and maintaining service tax records
  • Preparation of monthly reports and other necessary reports to management
  • Maintaining of Accounts, assist in preparing Profit and Loss account and Balance Sheet
  • Preparation of staff salaries
  • All transactions are entered into Tally erp9.

Education

MBA - Finance

JNT University
2009.11 - 2012.02

BCom - Computers

Kakatiya University
2007.01 - 2009.01

BCom - Computers

Board of Intermediate
2004.01 - 2007.01

SSC - undefined

.S.C Board
2002.01 - 2004.01

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Skills

Stock management

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Timeline

Accounts Executive

Building Blocks Projects Pvt. Ltd
2012.11 - Current

Accountant

Vaishnavi Estates Pvt. Ltd
2012.02 - 2012.11

MBA - Finance

JNT University
2009.11 - 2012.02

BCom - Computers

Kakatiya University
2007.01 - 2009.01

BCom - Computers

Board of Intermediate
2004.01 - 2007.01

SSC - undefined

.S.C Board
2002.01 - 2004.01

Customer Service Team Member

SRI MURUGAN TRADING

Accounts Executive

Arouba Technologies Pvt. Ltd

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Swathi Nadendla