Summary
Overview
Work History
Education
Skills
Timeline
Generic

Swathi Nadendla

Cranbourne North,VIC

Summary

Seeking a Sales Team Member position with a company that will allow me to apply my skills, abilities, and experience in retail and accounting to contribute to the company's success. Professional Summary As a sales team member, my primary goal is to exceed revenue targets while building long-term relationships with customers. I am a results-driven professional with a proven track record of generating leads, negotiating contracts, and closing sales. With excellent communication and interpersonal skills, I can quickly establish rapport with customers, understand their needs, and present effective solutions. I am also adept at using data-driven insights to identify opportunities for growth and develop targeted strategies to maximize revenue. Additionally, I am a team player who thrives in a fast-paced, collaborative environment and continuously seeks to improve my skills and knowledge to stay ahead in the competitive marketplace. A successful sales team member should be able to develop and implement effective sales strategies that are tailored to specific customer needs and goals. Time Management: Sales can be a fast-paced and demanding profession, so strong time management skills are essential to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. Customer Relationship Management: A sales team member should be able to build and maintain strong relationships with customers by providing excellent service, understanding their needs, and following up consistently. Data Analysis: Data-driven insights can help sales team members identify new opportunities and adjust strategies for maximum effectiveness, so an understanding of data analysis and interpretation is valuable. Persistence: Successful sales require persistence and resilience, including the ability to overcome obstacles, handle rejection, and stay motivated in the face of challenges. Product Knowledge: A sales team member should have a deep understanding of the products or services they are selling, including features, benefits, and competitive advantages. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

11
11
years of professional experience
9
9
years of post-secondary education
1
1
Language

Work History

Customer Service Team Member

SRI MURUGAN TRADING
Narre Warren
  • Provided a very good customer service at the main counter including cash handling, placing of orders, Open and closing the store
  • Support customers by answering product related questions
  • Deal with customer feedback and general inquiries
  • Accept payment for goods, make change, and issue receipts
  • Identify, investigate, and deal with customer issues accordingly
  • Support Retail Store Pick-Up (RSPU) by helping them with the receipt of goods from truck; and process customer pick-up
  • Process damaged goods in line with store policy
  • This may involve moving and pricing the item or tagging
  • Inform customers of exchange or return options in case of damage to goods bought, and complete return or exchange processing.

Accounts Executive

Arouba Technologies Pvt. Ltd
Hyderabad
  • Generating the Invoices and Payment Follow Up Process
  • Preparation of Payroll and maintain the payroll records
  • Preparation of Bank Reconciliation Statement
  • Transactions Enter into Tally ERP 9
  • Maintaining of Accounts, assist in preparing Profit and Loss account and Balance Sheet
  • Maintaining the bills, Vouchers and File records
  • Maintaining the HR & Administration Works
  • Preparation of Weekly, Monthly & Yearly reports and other necessary reports to management.

Accounts Executive

Building Blocks Projects Pvt. Ltd
Hyderabad
11.2012 - Current
  • Generating the receipts
  • Handling the cash
  • Preparation of Bank Reconciliation Statement
  • Preparation of monthly reports and other necessary reports to management
  • Maintaining the files, records, and manual books of accounts
  • Maintaining of Accounts, assist in preparing Profit and Loss account and Balance Sheet.

Accountant

Vaishnavi Estates Pvt. Ltd
Hyderabad
02.2012 - 11.2012
  • Preparation of Bank Reconciliation Statement
  • Preparation of Service tax and maintaining service tax records
  • Preparation of monthly reports and other necessary reports to management
  • Maintaining of Accounts, assist in preparing Profit and Loss account and Balance Sheet
  • Preparation of staff salaries
  • All transactions are entered into Tally erp9.

Education

MBA - Finance

JNT University
11.2009 - 02.2012

BCom - Computers

Kakatiya University
01.2007 - 01.2009

BCom - Computers

Board of Intermediate
01.2004 - 01.2007

SSC - undefined

.S.C Board
01.2002 - 01.2004

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Skills

Stock management

Order fulfillment

Training development aptitude

Retail materials management

Shipping procedures understanding

Receiving support

Account management

Customer presentations

Account servicing

Strategic selling

Customer Relations

Timeline

Accounts Executive

Building Blocks Projects Pvt. Ltd
11.2012 - Current

Accountant

Vaishnavi Estates Pvt. Ltd
02.2012 - 11.2012

MBA - Finance

JNT University
11.2009 - 02.2012

BCom - Computers

Kakatiya University
01.2007 - 01.2009

BCom - Computers

Board of Intermediate
01.2004 - 01.2007

SSC - undefined

.S.C Board
01.2002 - 01.2004

Customer Service Team Member

SRI MURUGAN TRADING

Accounts Executive

Arouba Technologies Pvt. Ltd

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Swathi Nadendla