SWATHY MOHANDAS
Melbourne
Summary
Results-oriented achiever with a proven ability to exceed targets and drive success in fast-paced environments. Combining strategic thinking with hands-on experience, delivers impactful solutions that enhance organizational performance. Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills, poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Strong problem-solving skills and proactive approach make adaptable, creative, and results-oriented. Committed to making meaningful contributions and advancing organizational goals.
Overview
10
10
years of professional experience
Work History
Project Lead
Ventia
02.2023 - 02.2025
- Streamlined project management processes by implementing Agile methodologies and improving team communication.
- Optimized resource utilization by accurately forecasting project needs and allocating resources accordingly throughout the project lifecycle.
- Improved overall team performance by conducting regular performance evaluations and providing constructive feedback to facilitate professional growth.
- Collaborated with cross-functional teams to ensure seamless integration of various project components.
- Facilitated clear communication between internal departments, ensuring all parties remained aligned on goals throughout the duration of each project.
- Ensured timely delivery of critical deliverables by closely monitoring progress against milestones and adjusting plans as necessary.
- Enhanced client satisfaction by consistently delivering high-quality projects within budget and on schedule.
- Saved costs on multiple projects by identifying opportunities for process improvement and implementing cost-effective solutions.
Technical Business Analyst
NBN Via Infosys
09.2017 - 09.2022
- Gathered feedback from end-users to identify areas for system enhancements or adjustments to better align with evolving business requirements.
- Managed stakeholder expectations by providing clear updates on project progress, risks, and mitigations.
- Evaluated existing systems for improvement opportunities, resulting in increased performance and reduced costs.
- Conducted gap analyses between As-is and To-be in order to formulate action plans aimed at bridging identified discrepancies.
- Streamlined business processes by analyzing and identifying areas for improvement, reducing inefficiencies and boosting productivity.
- Led workshops for stakeholders to gather feedback on proposed process changes, fostering a collaborative approach to optimization efforts.
- Coordinated weekly meetings for internal and external groups.
- Led cross-functional teams to successful project completion, fostering collaboration and driving results.
- Collected, defined and analyzed business requirements.
Technical Lead
NBN Via Infosys
06.2015 - 09.2017
- Led a team of developers to successfully deliver high-quality software projects on time and within budget constraints.
- Maintained close communication with clients throughout project life cycles for accurate progress reporting and prompt issue resolution.
- Knowledge management activities by adding notes in Confluence and conducting workshops to analyse the area of improvement for better satisfaction of the customers
- Prepare process mapping, dataflow diagrams and process maps by following BPMN 2.0 standards
- Prepare Business requirement documents and traceability matrix
- Analytical abilities to understand the functional and non-functional requirements and suggest the areas of improvement and acted as a process analyst
- Meeting with users and subject matter experts to gather and analyze business requirements
- Have experience working in Agile environment
- Conducted iterations to plan and establish acceptance criteria
- Identify issues and risks, ensuring they are appropriately captured, raised, and actioned by tracking through Jira
- Co-coordinate and effectively communicate with business stakeholders, clients and senior management, and vendors / technology partners as required
- Create dashboards using Excel and PowerBI.
- Conducted review and provide feedback on project deliverables, including project plans, requirements, and user acceptance testing.
Systems Engineer
Infosys Ltd.
01.2015 - 07.2015
- Worked as part of application support team.
- Collaborated with development teams to resolve issues in multiple applications, resulting in improved application performance, reduced downtime, and increased customer satisfaction.
- Experience in resolving tickets raised in Remedy/SNOW.
- Hands-on experience in debugging and scripting in Unix commands.
- Data handling and management, Querying in SQL in database.
Education
Bachelor of Technology - Electrical & Electronics Engineering
Nehru College of Engineering & Research Centre
Kerala, IndiaSkills
- Agile methodologies
- Project forecasting
- Resource allocation
- Performance evaluation
- Project management
- Data analysis
- Stakeholder engagement
- Requirements gathering
- Process optimization
- Jira & Confluence
- BPMN
Timeline
Project Lead
Ventia
02.2023 - 02.2025
Technical Business Analyst
NBN Via Infosys
09.2017 - 09.2022
Technical Lead
NBN Via Infosys
06.2015 - 09.2017
Systems Engineer
Infosys Ltd.
01.2015 - 07.2015
Bachelor of Technology - Electrical & Electronics Engineering
Nehru College of Engineering & Research Centre
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