Swati Dangar

• Facilitated hands-on, interactive STEM education sessions for primary school students.
• Supported student engagement with robotics kits to enhance technology and coding skills.
• Collaborated with facilitators and teachers to foster an inclusive learning environment.
• Promoted understanding of engineering concepts through practical applications and projects.

• Extracted invoice data using document understanding and machine learning, storing results in database.
• Developed web-based application to automate data extraction from PDFs, Excel files, and web pages via UI Path Studio and Data Service.
• Automated email and calendar management processes through a desktop application utilizing UI Path Apps and Robots.
• Created offer letters for candidates, emailed them, and updated the corresponding Excel sheets.

Technical Proficiency

• Implemented end-to-end robotic process automation (RPA) using UiPath to automate processes such as extracting invoice details using Document Understanding – AI Center, and saving extracted details using data service and automated bots to create Excel reports.
• Created Process Definition Document (PDD) and developed a separate Development Specifications Document.
• Implement the UiPath RE framework and queues to improve process performance and easy maintenance.
• Experienced in determining RPA best practices.
• Exposure in handling both Windows and web-based applications.
• Experience in using UiPath's Orchestrator, Assets, Credential Manager for maintaining, securing, and retrieving the user credentials.
• Install, deploy, and schedule the jobs using UiPath Orchestrator.
• Use data scraping and screen scraping methods to extract data tables, grids, and text from web applications.
• Leverage UiPath Orchestrator capabilities, including Assets, package deployment, running jobs, queues, and triggering.
• Implement data manipulation using Excel activities, state machine, and flowchart.
• Implement UIPath integration with Orchestrator API and JSON for authorization and authentication.
• Create bots to integrate with SQL Server databases using SQL packages.
• Handled business exceptions using Try-Catch, Throw, and Rethrow activity in UiPath Studio.
• Implemented document understanding: PDF data extraction using taxonomy manager and OmniPage.
• Knowledge of Oracle SQL query, PL/SQL programming, packages, stored procedures, functions, and cursors in Oracle database 10g, 11g, and 12c.
• Basic knowledge of Python programming.
• Knowledge of guiding the change management process to support processes and implement the updates as per change requirements.
• Abe should work independently and in a time-bound manner to meet delivery timelines.
• Intent is to innovate by creating reusable components to serve the business purpose easily and quickly.

• Achieved 95% customer service satisfaction ratings through rigorous quality control measures.
• Resolved product and service concerns to enhance customer retention and boost sales.
• Calculated accurate order totals, updated accounts, and maintained comprehensive inventory records.
• Assisted up to 50 customers daily with inquiries about sizing, accessories, and merchandise care.
• Organized racks and shelves to enhance store aesthetics and promote key merchandise.
• Prepared merchandise for sales floor by efficiently pricing and tagging items.

• Delivered DS-x services (DS0, DS1, DS3) and Frame relay WAN L3 VPN solutions through multiple providers.
• Planned resources based on service orders to ensure timely delivery of services.
• Identified nearest TELUS COLO to optimize service provision for each customer.
• Prepared and dispatched Off-net Single Gateway (OSG) requests to facilitate last mile connections.

• Configured Cisco 7200, 3800, 3600, 1800, 1700, and 1600 series routers using static routes and EIGRP.
• Developed access-lists, distribution lists, dialer profiles, rotary groups, and time-based access lists for online trading projects.
• Configured Catalyst 1900, 2900, and 3500 series switches with VLAN settings.
• Troubleshot ISDN BRI/PRI, leased lines, channelized E1, DDR, dial-up backup, PPP, and other WAN connectivity issues.
• Configured Cisco and Juniper firewalls to enhance network security.
• Validated configurations to deliver cost-effective solutions while minimizing downtime and meeting schedule constraints.
• Monitored links to core routers and promptly resolved connectivity issues.
• Coordinated with vendors such as HCL-Comnet, Tata Net, Tulip, and Sify for seamless operations.

• Created detailed network diagrams to enhance system visualization.
• Acquired extensive expertise in desktop and laptop support for IBM, HCL, and HP models.
• Installed, configured, and troubleshot Microsoft Windows OS and various software applications.
• Conducted LAN troubleshooting and provided network monitoring for seamless connectivity.
• Resolved virus issues and desktop problems through direct assistance and remote support.
• Actively participated in antivirus initiatives to ensure system security.
• Coordinated with vendors for installation of additional applications and systems.
• Configured and troubleshot network printers along with other printing devices.