Swati Raman
South Yarra,VIC
Summary
Dedicated and focused Project Management Specialist with over 4 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in FMCG, training and product development, customer service and process improvements.
Overview
3
3
years of professional experience
Work History
New Product Development Lead & Project Manager
Dineamic Pty Ltd
Keysborough, Australia
09.2023 - Current
- Craft menus aligned with culinary trends, dietary preferences aligning to our brand identity and efficiently project manage the new product development process for Ready to Eat Meals through the STAGE & GATE process.
- Collaborate closely with the Operational team for consistent and high-quality menu execution.
- Stay ahead of industry trends, fostering a culture of culinary innovation within the team and supporting the Senior Brand Manager in the creation and execution of brand strategies and marketing plans within the meals category.
- Assist in driving profitable growth across the prepared meals portfolio.
- Participate in sensory evaluations for new & current products and evaluate competitor’s products
- Lead meetings with both internal and external stakeholders to monitor project progress and guarantee the adherence to timelines
- Proven capability to manage multiple priorities and a commitment to delivering top-notch customer service
- Proficiency in collaborating within cross-functional teams and establishing productive
- Working closely with marketing and insights to identify, frame and pilot new business opportunities in all categories.
- Provide proactive, differentiating and cost-effective product development solutions as well as best practice, support and training across all product categories
- Support innovation in the development of new ideas or new product platforms through ideation sessions and bench top experimentation, along with the ability to effectively communicate these concepts
- Support labelling, nutritional, regulatory, quality and food safety efforts
- Evaluate ingredients and processing techniques to identify and commercialise product improvement and cost reduction opportunities
- Design, plan and execute experiments for bench top, pilot plant and plant trials, gather and analyse data, document and report results, and make recommendations
- Ensure successful start-ups of new products, product improvements, cost reductions, and ingredient, formula, specification, or process changes
- Document all work according to guidelines and provide timely project reports to ensure good communication of project status, progress, issues and timeline.
NPD & Quality Assurance Coordinator
Simply Delish Pty Ltd
Heidelberg, Australia
03.2021 - 08.2023
- Interpret, comply and build upon company Quality Assurance Standards and Food Safety for the New product development process
- Document all NPD external lab testing / incubator results & maintain records
- Develop new procedures for production and product design, with improvements as needed and developing testing protocols across all lines to be followed by QA
- Shelf-life testing as per the company quality manual for existing and new products
- Provide training and support to the quality assurance team, and HACCP team on systems, policies, procedures, and core processes related to new products, where applicable
- Develop new product process and procedures (SOP'S), including selecting ingredients, formulation of the product, safety checks and shelf-life studies and upscaling the formulation
- Verification and validation of Critical Control Points, Control Points and Quality Control Points
- Active problem solving in production plants
- Conducting internal audits on the QMS system and standard procedures involving identifying gaps in the system, checking relevant documentations, and implementing corrective actions
- Maintenance of Food safety system and HACCP as per audits requirements (HACCP, FSANZ, RSPO, SQF, WOOLWORTHS, KOSHER AND DFSV)
- Allergen management involving compliance with allergen management procedures, training, verification, and validation
- Handling customer complaints related to consumer, food service and stakeholder complaints and conducting trend analysis for customer complaints.
Food Technologist
Borgcraft Pty Ltd
Altona, Australia
11.2020 - 03.2021
- Working with the team on design, develop, conduct and/or review experiments (e.g., laboratory or process experiments) to deliver new products; evaluate ingredient, product or packaging safety, efficacy or claims; or evaluate new ingredients, materials, products or processes
- Working closely with other departments such as production and running and optimizing factory trials
- Write detailed & accurate reports for analyses, experiments, or projects
- Communicate clearly in email and verbally with technical, maintenance, and management staff
- Prepare samples and sampling plan for ingredients, intermediate or finished products, or other materials to perform analyses (e.g., chemical, physical, sensory, microbiological)
- Verification and validation of Critical Control Points, Control Points and Quality Control Points
- Maintenance of Food safety system and HACCP as per audits requirements (HACCP, FSANZ, RSPO, SQF, HALAL).
Education
Master of Science Food Sciences and Technology -
RMIT University
11.2020
MTech Integrated BTech Biotechnology -
DY PATIL UNIVERSITY
05.2018
Skills
- Research and reporting
- Portfolio Management
- New Product Formulation
- Training & Development
- Organization and Time management
- Flexible & Adaptable
- Strong communication skills
- Active problem solving & Critical thinking
- Vendor Management
- Attention to detail
- Teamwork
- Go Getter
- Packaging and labeling knowledge
- Self-motivated professional
- Leadership
References
References available on request.
Accomplishments
- Brand Re-Launch @ Dineamic
- Portfolio Management
- 6+ NPD projects in top 10 sales ranking
Timeline
New Product Development Lead & Project Manager
Dineamic Pty Ltd
09.2023 - Current
NPD & Quality Assurance Coordinator
Simply Delish Pty Ltd
03.2021 - 08.2023
Food Technologist
Borgcraft Pty Ltd
11.2020 - 03.2021
Master of Science Food Sciences and Technology -
RMIT University
MTech Integrated BTech Biotechnology -
DY PATIL UNIVERSITY
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