Sway Wang
Chippendale,NSW
Summary
Offering excellent interpersonal skills and passion for helping customers, ready to learn and develop in retail environment. Brings solid understanding of customer service principles and sales techniques, with ability to quickly grasp new concepts. Ready to use and develop communication and problem-solving skills in [Desired Position] role.
Overview
1
1
year of professional experience
Work History
Live Streaming Sales Assistant
07.2024 - 01.2025
· Prepared and edited product descriptions with engaging and accurate details, ensuring timely product listings during live-stream.
· Monitored real-time control data (viewer engagement, streaming room popularity and sales trends)to provide the host with instant feedback and adjustments.
· Adjusted discounts, bundles, and promotional offers on the spot to maximize sales performance and respond to audience demand.
After-school Tutor
New Channel International Education Group
07.2024 - 01.2025
· Designed and delivered individualised study plans depends on students’ English proficiency, exam timelines, and target band scores.
· Closely monitored learning progress and provided timely feedback through regular communication among students, parents, and lecturer to ensure progress accountability.
· Successfully recommended additional courses based on students’ needs, supporting their long-term learning and contributing to course sales.
Education
Bachelor of Psychology(honours) - Psychology
University of Sydney
Sydney, NSW11-2029
Skills
Effective communication
Maintaining composure under stress
Client-focused sales
Eager to learn
Quick adaptability
Attention to Detail
Languages
Chinese
Native or Bilingual
English
Professional Working
Timeline
Live Streaming Sales Assistant
07.2024 - 01.2025
After-school Tutor
New Channel International Education Group
07.2024 - 01.2025
Bachelor of Psychology(honours) - Psychology
University of Sydney