Swecha Madugula
Bayswater,Western Australia
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Team Leader
Accenture private Ltd
Hyderabad, India
04.2024 - 06.2024
- Created training materials and conducted group trainings on new processes or procedures.
- Determined consumer needs to provide products and services appealing to larger market.
- Assessed company operations for compliance with safety standards.
- Delegated daily tasks to team members to optimize group productivity.
Team Leader
Concentrix Daksh services Pvt Ltd
Hyderabad, India
01.2021 - 04.2024
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities
- Partnered with project team members to identify and quickly address problems
- Led team meetings to assess project progress and plan appropriately to meet delivery targets
- Planned, monitored and analyzed project costs to meet financial goals
- Devised and implemented attainable schedules, timelines and milestones for on-track projects
- Reported regularly to managers on project budget, progress and technical problems
- Tracked project and team member performance closely to quickly intervene in mistakes or delays
Team Leader
Sykes Business Services of pvt Ltd
01.2021 - 12.2021
- Met project deadlines without sacrificing build quality or workplace safety
- Coordinated with cross-functional teams to resolve project issues and mitigate risks
- Prepared and submitted project invoices for review and approval
- Tracked project and team member performance closely to quickly intervene in mistakes or delays
- Identified plans and resources required to meet project goals and objectives
- Leadership essentials
- Personality development
- Certified manager certifications
- Project management
Team Leader
Wipro Pvt Ltd
01.2020 - 12.2021
- Developed project plans, tracked progress, and reported results to stakeholders
- Provided leadership during times of ambiguity or uncertainty while motivating the team
- Provided clear direction to internal teams, setting expectations and due dates for deliverables
- Collaborated with cross-functional teams across multiple departments to achieve goals
- Coordinated team members to ensure tasks were completed on time and within budget
Process Associate
Specialist diagnostic services Pvt Ltd
01.2015 - 12.2017
- Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards
- Identified and resolved process issues to drive optimal workflow and business growth
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes
Education
Masters of science (MS) - Microbiology
Osmania university
01.2018
Bachelor of science (BSc) - Biotechnology, Microbiology and Chemistry
Kasturba Gandhi degree and Pg college for women
01.2015
Intermediate -
St. Francis intermediate college for women
01.2012
High School -
St. Francis Girls High School
01.2010
Skills
- Resource utilization planning
- Project resource assessment
- Client interfacing
- Critical thinking
- Problem solving
- Active listening
- Google workspace
- Project brief design
- Team building
- Ms office
- Organization and time management
- Performance tracking
- Cross-functional collaboration
Languages
- English
- Telugu
- Hindi
Disclaimer
In the light of the above mentioned fact, If I were given a chance I assure my best and prompt services at all times.
Timeline
Team Leader
Accenture private Ltd
04.2024 - 06.2024
Team Leader
Concentrix Daksh services Pvt Ltd
01.2021 - 04.2024
Team Leader
Sykes Business Services of pvt Ltd
01.2021 - 12.2021
Team Leader
Wipro Pvt Ltd
01.2020 - 12.2021
Process Associate
Specialist diagnostic services Pvt Ltd
01.2015 - 12.2017
Masters of science (MS) - Microbiology
Osmania university
Bachelor of science (BSc) - Biotechnology, Microbiology and Chemistry
Kasturba Gandhi degree and Pg college for women
Intermediate -
St. Francis intermediate college for women
High School -
St. Francis Girls High School
Similar Profiles
Ivy KadamIvy Kadam
Global Training Manager at Accenture Private LtdGlobal Training Manager at Accenture Private Ltd
PRIYA KESHAVNATH PANDEYPRIYA KESHAVNATH PANDEY
Customer Service Executive at Accenture Private LtdCustomer Service Executive at Accenture Private Ltd
Sunil Kumar GSunil Kumar G
Operation Analyst at Accenture Private LimtedOperation Analyst at Accenture Private Limted