Swechchha Gurung
Lidcombe,NSW
Summary
Dedicated and customer-focused individual seeking a challenging position in customer service, leveraging my diverse skills and experience gained from working at Samandha Restaurant. Committed to delivering exceptional service to enhance customer satisfaction and contribute to the success of the organization.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Samandha Restaurant
Auburn
01.2022 - 09.2022
- Provided outstanding customer service, ensuring a positive dining experience for guests
- Handled customer inquiries, concerns, and complaints with professionalism and efficiency
- Demonstrated strong multitasking abilities by managing front-end responsibilities, such as taking orders, processing payments, and coordinating with the kitchen staff
- Collaborated with team members to maintain a clean and welcoming restaurant environment
- Adapted quickly to a fast-paced work environment, maintaining composure during high-pressure situations.
Education
High School Diploma -
Institute of Health And Management Australia
7/33 Argyle St, Parramatta NSW 2150Skills
- Customer Service: Proven track record of delivering exceptional customer service and ensuring customer satisfaction
- Communication: Strong verbal and written communication skills, effectively conveying information to customers and team members
- Multitasking: Ability to handle various tasks simultaneously while maintaining attention to detail and quality
- Teamwork: Collaborative team player with a positive attitude, contributing to a harmonious work environment
- Adaptability: Quick learner with the ability to adapt to new situations and environments
- Problem Solving: Skilled in addressing customer concerns and finding solutions to ensure a positive outcome
- Time Management: Efficiently managed time and priorities in a fast-paced restaurant setting
References
Available upon request.
Languages
English
Professional
Nepali
Professional
Hindi
Professional
Timeline
Customer Service Representative
Samandha Restaurant
01.2022 - 09.2022
High School Diploma -
Institute of Health And Management Australia
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