Summary
Overview
Skills
Education
Work History
Timeline
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Bibash Acharya

Auburn,NSW

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2

Winner of website designer

3
3
years of professional experience

Skills

  • Strong verbal communication
  • Courteous phone handling techniques
  • Analytical problem-solving
  • Proactive self-starter
  • Engaged listening skills
  • Effective team collaboration
  • Efficient space management
  • Comprehensive cleaning proficiency
  • Proficient in dining layouts
  • Managing customer phone inquiries
  • Client interaction
  • Food service support

Education

Bachelor of Science - Computer Networking

Royal Melbourne Institute of Tech
07.2025

Work History

Catering Staff Member

Opal Aged Care
05.2024 - Current
  • Provided excellent service under high-pressure situations, ensuring smooth event operations.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Maintained clean and organized workspaces, adhering to strict health standards.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.

Picker Packer

Synergy Food Group
10.2022 - 12.2024
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.

Waiter

Malabar South Indian Resturant
07.2022 - 03.2023
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.

Cleaner

Airforceone
07.2022 - 12.2022
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals and materials properly and with caution.
  • Emptied trashcans and transported waste to collection areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Completed routine floor stripping, sealing and finishing.

Costumer Service

RedRoster
08.2022 - 11.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Provided primary customer support to internal and external customers.

Timeline

Catering Staff Member

Opal Aged Care
05.2024 - Current

Picker Packer

Synergy Food Group
10.2022 - 12.2024

Costumer Service

RedRoster
08.2022 - 11.2022

Waiter

Malabar South Indian Resturant
07.2022 - 03.2023

Cleaner

Airforceone
07.2022 - 12.2022

Bachelor of Science - Computer Networking

Royal Melbourne Institute of Tech
Bibash Acharya