Swe Mun Lin
Clayton South
Summary
Versatile and multilingual professional with experience in customer service and administrative roles at Breadtop and Eng Han Group. Excelled in enhancing sales through exceptional service and meticulous accounting practices. Demonstrates strong work ethic and team collaboration, proficient in cash handling and maintaining workplace cleanliness. Adapted to diverse work environments, showcasing reliability and flexibility.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bakery Shop Assistant
Breadtop
12.2023 - Current
- Arranged bakery displays to showcase baked goods, cakes, and chilled desserts to drive product sales.
- Greeting customers, answer questions, making recommendations, accepting order and payments, and providing exceptional customer service.
- Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
- Participated in weekly inventory counts and ordering processes, ensuring the bakery was stocked with necessary supplies for smooth operations.
- Reconciled receipt totals, cash and credit payments to address shortages.
Restaurant Server
Malaysia Garden Restaurant
03.2018 - 02.2024
- Provided exceptional customer service to guests.
- Took and delivered food and drink orders accurately.
- Assisted in the set-up and breakdown of dining areas.
- Maintained a clean and organized work station.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Accounts Cum Admin Clerk
Eng Han Group
07.2016 - 02.2018
- Review and provide support for accounting functions such as accounts payable and receivables.
- Issue payment vouchers and preparation of cheques for invoices respectively.
- Verify calculations and input codes in to the Accounts system in an accurate manner.
- Performed accurately data posting for journal vouchers, payments and receipts into the accounting system.
- Maintained proper accounting records including bank reconciliation and documents control.
Education
Advanced Diploma Of Business -
Australian Design College Pty Ltd
Melbourne, VIC04-2025
Advanced Diploma of Leadership And Management -
Australian Design College Pty Ltd
Melbourne, VIC02-2023
Skills
- Fluent in English, Chinese, Cantonese and Malay
- Strong work ethic
- Customer service
- Reliable and responsible
- Team collaboration
- Cash handling
- Workplace cleanliness
- Flexible hours
- Adaptable and flexible
Certification
- Pearson LCCI Certificate in Accounting
- Diploma of Leadership and Management
- Diploma of Business
Languages
English
Professional Working
Chinese (Mandarin)
Full Professional
Chinese (Cantonese)
Full Professional
Malay
Professional Working
Timeline
Bakery Shop Assistant
Breadtop
12.2023 - Current
Restaurant Server
Malaysia Garden Restaurant
03.2018 - 02.2024
Accounts Cum Admin Clerk
Eng Han Group
07.2016 - 02.2018
Advanced Diploma Of Business -
Australian Design College Pty Ltd
Advanced Diploma of Leadership And Management -
Australian Design College Pty Ltd
Similar Profiles
Gemmie ShiGemmie Shi
Food Service Worker at BreadtopFood Service Worker at Breadtop
Katelyn HonKatelyn Hon
Retail Sale Associate at BreadtopRetail Sale Associate at Breadtop
Elvy LeungElvy Leung
Full Time All-Rounder at BreadTopFull Time All-Rounder at BreadTop